Parts Advisor (AWP) – Warehouse & Customer Service

Internetwork Expert; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology service provider based in Singapore is seeking a candidate for order processing and customer service roles. The successful applicant will prepare workshop parts, manage calls and walk-in customers, and ensure efficient stock control. Candidates should have Microsoft Office proficiency, and a forklift license is a plus. The role requires a detail-oriented and team-oriented individual who can maintain professionalism in all customer interactions. This is a great opportunity for those looking to build a career in a dynamic environment.

Qualifications

• Basic proficiency in Microsoft Word and Excel required.
• Experience in warehouse operations preferred.
• Forklift license is highly desirable.
• Mechanically inclined and familiar with AWP/EWP equipment is an advantage.
• Demonstrates professional phone etiquette.
• Detail-oriented, diligent, and reliable team player.

Responsibilities

• Prepare workshop parts in advance and verify stock availability.
• Manage inbound/outbound calls and build client relationships.
• Replenish consumables and service parts for quick service.
• Process warranty claims and maintain customer records.

Skills

Basic proficiency in Microsoft Word

Basic proficiency in Excel

Experience in warehouse operations

Forklift license

Professional phone etiquette

Detail-oriented

Team player

Job description

A technology service provider based in Singapore is seeking a candidate for order processing and customer service roles. The successful applicant will prepare workshop parts, manage calls and walk-in customers, and ensure efficient stock control. Candidates should have Microsoft Office proficiency, and a forklift license is a plus. The role requires a detail-oriented and team-oriented individual who can maintain professionalism in all customer interactions. This is a great opportunity for those looking to build a career in a dynamic environment.