Part-Time Customer Service Assistant @Orchard

EDVOX MUSIC SCHOOL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent music education institution in Orchard, Singapore is seeking a customer-oriented individual to assist with queries, recommend courses, and manage sales of musical materials. Candidates should possess at least a GCE 'O' Level and proficient in MS Excel, with strong interpersonal and communication skills. Flexibility to work at retail hours is required for this administrative role.

Qualifications

• At least a GCE 'O' Level required.
• Proficiency in MS Office including MS Excel is necessary.
• Must be customer-oriented with strong interpersonal skills.

Responsibilities

• Respond to customer service-related queries.
• Recommend music courses and collect fees.
• Perform general administrative duties.
• Manage sales of books/music instruments.

Skills

Customer-oriented

Interpersonal skills

Communication skills

MS Excel proficiency

Education

GCE 'O' Level

Job description

Responsibilities

• Respond to customer service-related queries/requests.
• Recommend music courses, enrolment, collect school fees.
• Perform general administrative duties.
• Sales of books/music instruments and inventory management.
• Assist in statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc.

Qualifications

• Possess at least a GCE 'O' Level
• Proficiency in MS Office including MS Excel
• Customer-oriented with good interpersonal and communication skills
• Able to work at least 4 days a week; Duration: 5 to 9.5 hrs
• Able to work at "retail hours" (nights and weekends)

Work Location

Orchard