Part Time Clinic Assistant

OUR WOODLEIGH FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A family clinic in Singapore is looking for a clinic assistant to assist with daily operations. Responsibilities include patient registration, triage, appointment booking, and medication dispensing. Candidates should possess a GCE O level or above and experience in a GP clinic. Strong customer service skills and IT proficiency are needed. The role requires availability on Mon & Fri from 8.30 AM to 2 PM, Sat from 8.30 AM to 12.30 PM, and Sun from 5.30 PM to 9 PM. Interested applicants should email [e-mail].

Qualifications

• Minimum GCE O level and above with relevant experience in healthcare/GP clinic setting.
• Experience in GP clinic is necessary.
• Good IT proficiency required for computer systems and Managed Care portals.

Responsibilities

• Registration of patients, triage, and appointment booking.
• Dispensing of medication and collection of payments.
• Handling of incoming calls and attending to patient enquiries.
• Handling of incoming calls and attending to patient enquiries.
• Submission of claims for different insurance schemes.

Skills

Customer service orientation

IT proficiency

Ability to work in a fast-paced environment

Good command of spoken and written English

Diligent and willing to learn

Education

GCE O level or above

Tools

Healthcare management systems

Computer systems

Job description

Overview

To assist in the daily operations of the clinic inclusive but not limited to the following:

Responsibilities

• Registration of patients, triage and appointment booking
• Dispensing of medication and collection of payments
• Familiar with E- payment modes (QR pay, Nets)
• Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments
• Perform swabs, ECG and assisting doctor in procedure
• Handling of incoming calls and attend to patient enquiries
• Submission of claims e.g. Medisave, CHAS, MBS and Managed Care claims for different insurance schemes
• Other ad-hoc administrative tasks

Requirements

• Ability to work in a fast paced environment
• Customer service orientation with pleasant disposition
• Diligent and willing to learn
• Good command of spoken and written English
• Good IT proficiency required (computer systems, Managed Care portals)
• Familiar with MBS, MHCP claim portal, TPA claims
• Minimum GCE O level and above with relevant experience in healthcare/GP clinic setting
• Experience in GP clinic is necessary
• Able to work on Mon & Fri 8.30-2pm, Sat 8.30am-12.30pm, Sun 5.30-9pm

Interested applicants please email to [e-mail]