Outbound Call Agent - Healthcare Services | 5 days | Bukit Merah | up to $3k| - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare services company in Singapore is seeking an Outbound Call Agent to manage payment inquiries related to hospital bills. This role involves both inbound and outbound calling to follow up with patients, along with general customer service duties. Candidates should have relevant experience and be proficient in Microsoft Office. A professional certificate or equivalent qualification is required. The position offers a salary range of $2000 - $3000.

Qualifications

• Relevant experience in a call center or customer service role.
• Proficient in Microsoft Office applications, especially MS Word & Excel.

Responsibilities

• Handle inbound calls on payment related to hospital bills.
• Make outbound calls to follow up on payment related to hospital bills.
• Manage receivables and provide general customer service.
• Handle patient inquiries and provide billing information.
• Send statements of accounts to patients.

Skills

Customer service

Proficiency in Microsoft Office

Communication skills

Education

Higher secondary / Pre-U / A level / College, Professional Certificate or equivalent

Job description

Overview

Outbound Call Agent (Call Centre) - Healthcare Services

Salary: $2000 - $3000
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Qualifications

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

How to apply

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

TAN YEN ZHEN (CHEN YANZHEN) REG NO: R25138932

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279