Operations Trainee / Executive (F&B)
FOOD PARADISE ENTERPRISE HOLDING PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
Full time
Job summary
A leading food court management company in Singapore is seeking a dedicated individual to supervise and manage daily operations of the food court. Responsibilities include ensuring operational standards, optimizing customer experience, and addressing complaints. Ideal candidates will have strong communication skills and a hands-on approach. This role requires adaptability in a fast-paced environment.
Qualifications
- Willing to be involved in hands-on operations.
- Strong communication and interpersonal skills are essential.
- Ability to thrive in a fast-paced environment.
Responsibilities
- Supervise and manage day-to-day operations of the food court.
- Ensure all food stalls adhere to operational standards.
- Address customer complaints and resolve issues promptly.
Skills
Excellent communication skills
Interpersonal skills
Fast-paced environment adaptability
Key Responsibilities
- Supervise and manage day-to-day operations of the food court
- Ensure all food stalls adhere to operational standards and guidelines.
- Monitor and optimize workflow to enhance customer experience.
- Address customer complaints and resolve issues promptly.
- Oversee the cleanliness and hygiene of the food court / food stalls.
- Ensure compliance with health and safety regulations.
- Supervise and train food court staff.
- Assist and manage shifts and workforce to ensure adequate coverage.
- Conduct performance evaluations and provide feedback.
Skills/Qualifications
- Willing to be involved in hands on operations.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.