Operations Support Executive (Events & Welfare) - for Dormitory in Changi East

ED1 SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading event management company in Singapore seeks an Event Coordinator to design and implement inclusive events for migrant workers. The role involves managing logistics, ensuring regulatory compliance, and promoting well-being programs. Ideal candidates should have at least 1-2 years of experience in event coordination and strong interpersonal skills. Multilingual abilities are a plus.

Qualifications

• Minimum 1 to 2 years of experience in event coordination.
• Familiarity with MOM's Foreign Employee Dormitories Act (FEDA) regulations.
• Ability to communicate in multiple languages preferred.

Responsibilities

• Design and implement inclusive events for migrant workers.
• Ensure compliance with licensing and safety regulations.
• Organize programs that promote well-being for migrant workers.

Skills

Event coordination

Organisational skills

Interpersonal skills

Digital communication

Education

Diploma or Degree in Events Management or related field

Tools

Microsoft Office

Job description

Key Responsibilities:

1. Event Planning & Execution

• Design and implement inclusive, culturally sensitive events (e.g. festivals, health fairs, sports tournaments) tailored to migrant workers' needs
• Coordinate logistics such as venue setup, catering, entertainment, transportation, and volunteer management
• Develop event timelines, checklists, and contingency plans to ensure smooth execution
• Ensure events are respectful of diverse cultural and religious backgrounds
• Avoid contents or activities that may be perceived as discriminatory or politically sensitive
• Provide translation or interpretation services where needed

2. Regulatory Compliance (MOM FEDA)

• Ensure all events comply with MOM’s FEDA licensing conditions, including safety, crowd control, and infrastructure standards
• Liaise with MOM’s Forward Assurance and Support Teams (FAST) and ACE Group for guidance

3. Migrant Worker Well-being

• Organise programmes that promote physical, mental, and emotional well-being (e.g. health screenings, mental health talks, recreational activities)
• Collaborate with NGOs, healthcare providers, and community groups to deliver support services
• Monitor feedback and engagement levels to assess impact and improve future initiatives

4. Stakeholder Engagement

• Work closely with NGOs, sponsors, community partners, and embassies to co-organize events
• Maintain strong relationships with vendors and service providers to ensure quality and reliability

5. Risk & Safety Management

• Ensure the conduct of risk assessments and implement safety protocols for all events
• Ensure emergency response plans are in place and communicated to all staff and volunteers

6. Budgeting & Resource Management

• Prepare and manage event budgets, ensuring cost-effectiveness and transparency
• Source sponsorships and donations to support event activities
• Track expenditures and report financials to Management and relevant authorities

7. Communication & Outreach

• Promote events through multilingual channels (e.g. posters, WhatsApp, dormitory notice boards, Tenant Module)
• Collect feedback from migrant workers to improve future events
• Maintain records of attendance, feedback, and incident reports

8. Management & Operations Support

• Provide the required management support on periodical reporting to stakeholders and record minutes of meetings
• Render support to the Operations Teams as assigned by the Dormitory Management

Requirements:

• Diploma or Degree in Events Management, Hospitality, Business Administration, Social Work, or a related field
• Minimum 1 to 2 years of experience in event coordination, operations support, or community engagement; fresh graduates with relevant internship experience may also be considered
• Familiarity with MOM’s Foreign Employee Dormitories Act (FEDA) regulations
• Strong organisational and time management skills, with the ability to handle multiple tasks and meet deadlines
• Good interpersonal and communication skills; able to work respectfully with migrant workers, vendors, and partners from diverse cultural backgrounds
• Proficient in English (spoken and written); ability to communicate in additional languages such as Tamil, Bengali, or Mandarin will be an advantage
• Competent in Microsoft Office (Word, Excel, PowerPoint) and comfortable with digital communication platforms (e.g. WhatsApp, social media, or tenant engagement systems)
• Willing to work evenings, weekends, or public holidays when events and programmes are scheduled
• Adaptable, positive team player with a hands-on attitude; able to support other operational functions when required
• Physically fit and comfortable working in a dormitory environment, including during outdoor activities and large-scale events

Work Location:

• Changi East (Tanah Merah Coast Road)