Operations Manager

ZODO LIVE DOT COM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant management company in Singapore seeks an experienced professional to oversee restaurant operations. Responsibilities include financial management across multiple brands, developing marketing plans to increase sales, and ensuring operational efficiency. The ideal candidate will demonstrate expertise in Food and Beverage management and have experience in budgeting and staff development. This role is crucial for maintaining high standards of service and profitability within the outlets.

Qualifications

• Demonstrated knowledge and experience in Food and Beverage management.
• Ability to manage financial performance across multiple brands.
• Experience in developing marketing plans to boost sales.
• Proficiency in overseeing daily operations and staff management.

Responsibilities

• Oversee restaurant operations and ensure financial performance.
• Manage budgets and forecasts for the brands.
• Develop business marketing plans to enhance sales.
• Ensure operational procedures meet quality standards.
• Supervise and develop a team of managers and staff.

Skills

Food and Beverage management

Budget management

Staff management

Operational efficiency

Cost control

Job description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time