Operations Manager

ECLAT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in Singapore is seeking a candidate to oversee and manage all cleaning-related activities across various customer sites. The role includes planning work schedules, training staff, and liaising with clients to ensure quality service. The ideal candidate will handle administrative tasks, manage employee matters, and compile monthly reports along with conducting recruitment processes. This position is essential for maintaining high standards in service delivery and operational compliance.

Responsibilities

• Overseeing and managing all cleaning-related activities at various customer sites.
• Managing and monitoring multiple sites, coordinating work activities and operations.
• Planning work schedule and managing manpower deployment.
• Tracking suppliers and arranging deliveries.
• Conducting on-job training for employees.
• Liaising with clients to ensure quality service delivery.
• Performing administrative tasks including attendance and payroll calculation.
• Handling employee-related matters including work injury claims.
• Compiling and submitting monthly reports.
• Managing feedback, complaints, and work incidents.
• Performing recruitment and conducting interviews.

Job description

Responsibilities

• Overseeing and manage all cleaning related activities at various customer sites
• Managing and monitor multiple sites, coordinate work activities and operations including site inspection, statutory compliance and on-site safety guideline and WSH policy
• Planning of work schedule and managing manpower deployment
• Tracking, ordering of suppliers and arranging for delivery
• Conducting On The Job Training to employees
• Liaising with clients to meet quality service delivery
• Perform administrative work including attendance taking and payroll calculation
• Handling employees related matters including work injury claims
• Compile and Submission of monthly report
• Handling feedback, complaints and attend to work incidents
• Perform recruitment and conduct interviews