Operations Executive(s) - Singapore

BeMyGuest; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading travel technology company in Singapore seeks an Operation Executive to support travel activity operators. Responsibilities include maintaining product information, optimizing content, and collaborating with teams on API integrations. Ideal candidates should have at least 3 years of experience in eCommerce or travel and be proficient in writing and editing. The role offers a full-time position in a multicultural environment with competitive benefits.

Benefits

Competitive salary and holidays

Travel industry benefits

Multicultural office environment

Qualifications

• 3+ years of experience in eCommerce, travel, or similar industries.
• Ability to work under pressure and meet deadlines.
• Experience in operations support, content editing, or similar roles is a plus.

Responsibilities

• Upload and maintain product information on the platform.
• Edit and optimize content for product pages.
• Conduct quality assurance checks for product content.
• Coordinate API integrations with cross-functional teams.
• Communicate with partner operators for onboarding.
• Gather information from supplier portals for product updates.
• Support product information clarification and updates.

Skills

Attention to detail

Writing and editing

Multitasking

Analytical skills

Communication

Flexibility

Job description

About BeMyGuest

BeMyGuest is the leading aggregator of tours, activities, and attraction tickets in Asia. We have won multiple innovation awards and were named by Fast Company as one of the world's top 50 most innovative companies. BeMyGuest integrates with Asia’s top travel players through multilingual APIs, White Label sites, and our Travel Agents Marketplace.

Job Description

We are looking for Operation Executives to help operators of travel activities maximize the benefits of using our network and booking system by providing them with the highest quality level of support they deserve.

Responsibilities

• Upload, update, and maintain accurate product information, including descriptions, pricing, availability, media assets, and other relevant details.
• Write, copyedit, and optimise content for product pages and related sales platforms, ensuring consistency, accuracy, and alignment with company standards.
• Conduct quality assurance checks to ensure all product content, structure, and setup adhere to established guidelines before activation with distribution partners.
• Collaborate with cross-functional teams to coordinate API integrations, including managing product mapping, validating API functionality, and conducting comprehensive product testing.
• Communicate with partner operators using our platform or integrated booking systems, working alongside the Supply Business Development team to facilitate seamless onboarding and align the booking flow prior to product activation.
• Navigate supplier portals to gather necessary information for creating new products or updating existing ones, ensuring all details are accurate and complete.
• Work closely with the Distribution Business Development and Customer Service teams, providing support in clarifying product information, managing product updates (such as closure notices), transitioning from manual fulfilment to API integrations, and keeping track of new product requests.

Skills required

• Accurate and efficient execution skills, with high attention to detail.
• Strong editorial background with advanced writing, editing, and proofreading skills in English.
• Proven ability to work under pressure, effectively multitask, and meet deadlines in fast-paced environments.
• Excellent analytical and problem-solving skills, with a resourceful and adaptable approach to challenges.
• Collaborative team player with good communication skills and a proactive, solutions-oriented mindset.
• Flexibility to work weekends, public holidays, and shift hours when needed.
• At least three years of experience in eCommerce, travel, technology or similar industries.
• Relevant experience in similar roles (such as Operations Support, Content Editor or Account Executive is a plus).

What we are offering

• Full-time position with an award-winning and rapidly growing start-up company
• Competitive package (salary, holidays)
• Travel industry benefits and perks
• Fun, multicultural office environment
• This position will be based in our Singapore office.