Operation Administration Executive (Education and Training)

STAG MATCH INSTITUTE PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading institution seeks an Operations Support Specialist to assist with administrative tasks, course scheduling, and trainer coordination. The ideal candidate should possess strong communication, leadership skills, and prior experience in office administration, contributing to a smooth operational process across branches. This is a full-time position with opportunities for career development in a dynamic environment.

Qualifications

• Good communication skills and an excellent command of English.
• Proficient in Microsoft Office.
• Prior operations and office administration experience preferred.

Responsibilities

• Support operations, coordination, and general office administration.
• Scheduling courses and coordinating with trainers.
• Provide training and customer service support.

Skills

Communication

Microsoft Office

Negotiation

Interpersonal Skills

Team Player

Leadership

Proactivity

Education

GCE A Level/Diploma

Job description

Responsibilities

• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination
• Plan and scheduling trainers and assignments
• Co-ordinating with Trainers and stakeholders
• Provide training for new trainers
• Provide customer service ,support and guide to trainees enquiries
• Provide simple IT support to trainees and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel between branches
• Able to ensure a smooth day to day operations process.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Prior to WSQ claim and operation experience preferred
• Able to work independently and as well as a team player

Job Type: Full-time

Job Types: Contract, Permanent