On-Site IT Support Engineer: End-User & Network Specialist

Thrive; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology solutions provider is seeking a Field Engineer in Singapore to provide technical support and troubleshoot issues for end-users. Candidates should have 3+ years of experience in PC desktop support and network troubleshooting. The role includes on-site assistance, training users, and resolving both software and hardware problems. Ideal for those passionate about technology and customer service, this position promotes skill development in a collaborative work environment.

Qualifications

• 3+ years providing end-user support for current PC desktop and application software.
• 3+ years installing, upgrading, troubleshooting and repairing personal computers.

Responsibilities

• Provide technical hardware, software, and connectivity problem resolution.
• Serve clients by going on-site for deskside support.
• Diagnose and resolve first level problems for end-users.

Skills

Technical problem resolution

User training

Network and VPN connectivity

Customer support

Desktop operating systems

Education

MCTS (Microsoft Certified Technology Specialist) desired

Tools

Various software applications

Job description

A technology solutions provider is seeking a Field Engineer in Singapore to provide technical support and troubleshoot issues for end-users. Candidates should have 3+ years of experience in PC desktop support and network troubleshooting. The role includes on-site assistance, training users, and resolving both software and hardware problems. Ideal for those passionate about technology and customer service, this position promotes skill development in a collaborative work environment.