Multilingual Conversational AI Engineer

TIKTOK PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce platform in Singapore is seeking an AI Developer to create AI-powered customer support systems. The ideal candidate will have a degree in computer science and at least 3 years of experience with large language models. Responsibilities include enhancing AI customer interactions, developing multilingual support, and optimizing response accuracy. Join a diverse team and contribute to innovative AI solutions that enhance user experiences on a global platform.

Benefits

Competitive compensation

Flexible hours

Career growth opportunity

Qualifications

• Minimum 3 years of experience in AI or NLP.
• Proficiency in developing AI-driven customer service systems.
• Experience with LLMs in conversational AI.

Responsibilities

• Develop AI customer support systems for e-commerce.
• Implement LLM post-training techniques for improved interactions.
• Build multilingual support for diverse customer base.

Skills

LLM Development & Post-Training

Multilingual NLP

E-commerce Policies

Machine Translation

Deep Learning

Education

Bachelor’s degree in computer science or related field

Job description

A leading e-commerce platform in Singapore is seeking an AI Developer to create AI-powered customer support systems. The ideal candidate will have a degree in computer science and at least 3 years of experience with large language models. Responsibilities include enhancing AI customer interactions, developing multilingual support, and optimizing response accuracy. Join a diverse team and contribute to innovative AI solutions that enhance user experiences on a global platform.