Mission-Critical IT Helpdesk Support - Part-Time, Flexible

INNOMETHODS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Part time

Job summary

A leading IT support company in Singapore is seeking an experienced IT Helpdesk Support Executive for a part-time role. This position focuses on providing technical assistance to ambulance personnel, ensuring smooth operation of IT systems during emergencies. Ideal candidates should have a diploma in IT or a related field and experience in technical support, particularly in healthcare environments. Strong communication and problem-solving skills are essential.

Qualifications

• Previous experience in technical support or helpdesk roles.
• Ability to think quickly and troubleshoot issues under pressure.
• Proficiency with mobile devices and software used in emergency services.

Responsibilities

• Provide first-level support to ambulance personnel.
• Log, track, and manage support tickets for IT issues.
• Monitor performance of critical software and hardware systems.
• Conduct training sessions for ambulance operators on IT systems.
• Maintain accurate records of incidents and resolutions.

Skills

Technical Skills

Communication Skills

Problem-Solving Skills

Education

Diploma in Information Technology or equivalent

Tools

Microsoft Office 365

Emergency management software

Job description

A leading IT support company in Singapore is seeking an experienced IT Helpdesk Support Executive for a part-time role. This position focuses on providing technical assistance to ambulance personnel, ensuring smooth operation of IT systems during emergencies. Ideal candidates should have a diploma in IT or a related field and experience in technical support, particularly in healthcare environments. Strong communication and problem-solving skills are essential.