Milestone XProtect VMS IT Support Technician

GMP Technologies; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading technology firm in Singapore is seeking an IT Support Technician specializing in VMS and Milestone XProtect. This role involves performing technical maintenance, ensuring optimal system performance, and troubleshooting networks. Candidates must possess a diploma in IT or related fields, strong communication skills, and are able to work a 12-hour shift. The firm offers an opportunity to engage with critical system maintenance, requiring attention to detail and adherence to safety protocols.

Qualifications

• Able to commit to a 12 hour rotational shift schedule.
• Must be eligible for required security clearance for the project.
• Basic knowledge of Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting for the Video Management System (VMS) focusing on Milestone XProtect.
• Maintain critical systems to achieve high service availability.
• Respond swiftly to onsite operational incidents and resolve issues.
• Prepare and submit accurate daily maintenance reports.

Skills

Strong documentation, communication, and presentation abilities

Proficient in Microsoft Office tools

Basic knowledge of Windows servers

Foundation of Local Area Networks

Education

Diploma/Nitec in Information Technology or related disciplines

Job description

A leading technology firm in Singapore is seeking an IT Support Technician specializing in VMS and Milestone XProtect. This role involves performing technical maintenance, ensuring optimal system performance, and troubleshooting networks. Candidates must possess a diploma in IT or related fields, strong communication skills, and are able to work a 12-hour shift. The firm offers an opportunity to engage with critical system maintenance, requiring attention to detail and adherence to safety protocols.