Membership Concierge & Front Desk Sales

SUMI SGP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A fitness center in Singapore is seeking a customer service representative who enjoys interacting with people. The role involves welcoming members, managing inquiries, and achieving sales targets. Key qualifications include outstanding communication skills, reliability, and a pleasant demeanor. A fitness background and fluency in English are ideal, with the ability to communicate in Japanese as a plus. This position offers a rotating shift schedule and a competitive salary.

Qualifications

• Pleasant personality and loves meeting new people.
• Relevant working experience in customer service and/or sales.
• Reliable and punctual.

Responsibilities

• Welcoming members & assisting with check-ins.
• Building rapport with new and existing members.
• Handling payments when required.
• Assisting with bookings, cancellations or requests by members.
• Achieving membership monthly target set by HQ.
• Attending to phone/walk-in/email/text enquiries.
• Actively seeking new sale opportunities.
• Maintaining studio's cleanliness.
• Printing and emailing EOD sales reports to Directors.
• All other ad-hoc duties given by Store Manager.

Skills

Customer service experience

Outstanding communication skills

Basic computer skills

Ability to multitask

Fluency in English

Team player

Job description

A fitness center in Singapore is seeking a customer service representative who enjoys interacting with people. The role involves welcoming members, managing inquiries, and achieving sales targets. Key qualifications include outstanding communication skills, reliability, and a pleasant demeanor. A fitness background and fluency in English are ideal, with the ability to communicate in Japanese as a plus. This position offers a rotating shift schedule and a competitive salary.