Medical Content Leads

5G-Starlink Pte.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare communication company in Singapore is looking for a professional to develop and review various medical education and communication program deliverables. The role involves aligning scientific deliverables with client satisfaction metrics and ensuring adherence to ethical writing standards. Candidates should have experience in content management and the ability to handle multiple projects effectively while interacting closely with clients for feedback and progress updates. This position is pivotal in striving for continuous improvement for client satisfaction.

Qualifications

• Proven experience in developing medical education and communication materials.
• Strong understanding of client satisfaction metrics and effective communication.
• Ability to manage multiple projects and provide technical guidance.

Responsibilities

• Develop and review medical education and communication program deliverables.
• Align scientific deliverables according to client satisfaction metrics.
• Ensure compliance with scientific code of conduct and ethical writing.

Job description

• Develop/ Review different types of medical education & communication program deliverables
• Align various scientific deliverables as per client satisfaction metrics
• Follow best practices in the department regarding processes, communications (internal & external) and documentations; and technical requirements like language, grammar, stylization, content search, summarizing, data conflicts and referencing
• Work with Group Head (Content) and Project Managers, from project initiation to completion, in terms of content management
• Get clearly stated inputs from the clients; understand them and translate them into clients objectives and project deliverables
• Interact with the client periodically for content-related feedback and progress
• Ensure increased client satisfaction by striving for continuous improvement
• Ensure adherence to processes, scientific code of conduct (reference-backed writing) and ethical writing (no plagiarism)
• Handle multiple projects independently and with team and ensure project completion within the stipulated time
• Assign task to the team (medical writers/ senior medical writers) on content development; review the task and progress on regular basis
• Participate in assigned training programs and work on assignments as per requirement
• Comply with quality, confidentiality and security requirements
• Provide technical guidance to the team and help them solve queries
• Ensure team members comply with organizations values and directives