Manager Transformation

Montfort Care; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An impactful social service provider in Singapore is seeking a Manager, Transformation to lead and manage transformation initiatives. The role involves project management, strategy formulation, and fostering a culture of adaptability. Ideal candidates will have a Bachelor’s degree and 3-5 years of experience in project management or consulting. The position offers opportunities for personal and professional growth in a dynamic environment focused on making a difference in people's lives.

Qualifications

• 3-5 years of progressive experience in strategy development, transformation, consulting, planning, or project management.
• Experience in internal/external consulting teams is highly preferred.
• 1-2 years leading teams or workstreams with proven project delivery experience.
• Knowledge of Singapore social service ecosystem and policies is an advantage.

Responsibilities

• Coordinate and manage execution of transformation projects.
• Support change management activities including communication plans.
• Translate organizational strategy into actionable transformation objectives.
• Assist with procurement processes for external service providers.
• Guide and coach transformation team members.

Skills

Project management

Stakeholder management

Analytical skills

Problem-solving

Communication skills

Education

Bachelor’s degree in Social Work, Management, Public Policy, Organizational Development

PMP or change management certifications

Job description

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG! Expect a dynamic and fast‑paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives. We offer a flexible work environment that values personal and professional growth and continuous learning and development.

Job Description

The Manager, Transformation plays a key role in driving the successful delivery of Montfort Care's transformation initiatives. This position is primarily responsible for the management of transformation projects from conceptualization, project scoping, solutioning, and delivery. The role involves hands‑on project management, progress tracking, risk management, and deliver change management activities. In addition to project delivery, the Manager supports the Assistant Director, Transformation in strategy‑related tasks, including industry scans/analysis, multi‑year strategy formulation, annual work planning KPIs and OKR tracking. The manager also supports the organization’s effort to foster a culture of adaptability and build Montfort Care’s organizational transformation and change capabilities.

Transformation Project Management

• Coordinate and manage execution of transformation projects assigned to ensure alignment with organization’s objectives and timelines.
• Define transformation objectives and propose solutions with stakeholders and subject matter experts, addressing root cause problems through process redesign, operating model, skilling strategy, leadership and culture initiatives.
• Support change management activities, including communication plans and stakeholder engagement sessions.
• Foster a culture of adaptability and learning among service pillars by sharing sessions, providing guidance, and developing playbooks, toolkits, and training programs.

Organization Strategy Alignment and Transformation Planning

• Support the Assistant Director in translating the organizational strategy into actionable transformation objectives.
• Develop and track KPIs, Objectives, and OKRs aligned with the organization’s Key Strategic Trusts.
• Conduct research and analysis on social service delivery needs to inform strategy discussions.
• Assist in facilitating annual/multi‑year strategic planning cycles and organize the organization’s annual work plan.

Vendor Management and Funding Support

• Assist with procurement processes for external service providers and monitor vendor performance.
• Support preparation of funding proposals from different agencies to support the department's programs.

People Management

• Guide and coach transformation team members assigned to transformation projects.

Risk and Compliance

• Ensure adherence to IPC and charity organization compliance requirements.
• Ensure adherence to funding agency requirements in areas of security, data privacy, etc.

Other Responsibilities

• Additional duties or projects may be assigned based on organizational needs.

Qualification & Skills

• Bachelor’s degree in Social Work, Management, Public Policy, Organizational Development, or related field.
• PMP certification or change management certifications (e.g., Prosci) is advantageous but not mandatory.

Relevant Experience and Required Competencies

• 3‑5 years of progressive experience in strategy development, transformation, consulting, planning, or project management.
• Experience in internal/external consulting teams is highly preferred.
• 1‑2 years of leading teams or workstreams with demonstrated ability to deliver transformation projects.
• Experience in driving process redesign, operating model, skilling strategy, leadership, and culture initiatives.
• Stakeholder management skills; ability to build partnerships and influence across seniorities.
• Knowledge of Singapore social service ecosystem and policies is an advantage.
• Strong analytical, problem‑solving, and communication skills.
• Ability to multi‑task and lead concurrent initiatives in a fast‑paced environment.
• Only shortlisted candidates will be notified.