Manager, Crisis Planning & Operations (Diseases Outbreak)

SingHealth Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking an experienced Manager for Crisis Planning & Operations in Disease Outbreaks. This role involves developing and implementing infectious disease response plans, coordinating with various stakeholders, and ensuring operational readiness. The ideal candidate holds a Bachelor's Degree in Healthcare Management, has at least 8 years of experience in crisis planning, and possesses strong interpersonal skills. Competitive package and impact on healthcare delivery is expected.

Qualifications

• Minimum 8 years of working experience in crisis planning in an acute healthcare setting.
• Preferably in infection prevention, epidemiology, or outbreak management.

Responsibilities

• Oversee the development of infectious disease outbreak response plans.
• Coordinate hospital's response during crisis situations.
• Assist in developing SOPs for clinical and operational responses.

Skills

Interpersonal skills

Communication skills

Independent worker

Crisis planning

Infection prevention

Education

Bachelor’s Degree in Healthcare Management

Epidemiology (advantageous)

Job description

Manager, Crisis Planning & Operations (Diseases Outbreak)

You will be responsible for developing and implementing the hospital's infectious disease outbreak response plans. Working under the guidance of the health ministry and in close consultation with clinical and operational stakeholders, this role oversees the creation of comprehensive scenarios and response strategies for managing infectious disease outbreaks. You will support hospital departments in developing their Standard Operating Procedures (SOPs), manage staff training programs and relevant assets, and coordinate the hospital's response during crisis situations to ensure effective implementation of established protocols.

Responsibilities

• Report to CPO HOD on the development and progress as well as operational readiness of the hospital’s emergency response plans in relation to Disease Outbreak and other related situations
• Assist the CPO HOD to develop the contingency plans and SOPs for clinical and operational responses for various emergencies, in consultation with various hospital stakeholders (both clinical and operations); the health ministry; other ministries and agencies
• Work with the CPO HOD to carry out studies to identify critical healthcare infrastructures, compile funding requirements, and secure funding both internally and with MOH
• Deputize the CPO HOD in the daily operations of the CGH Operations Centre during peacetime in the areas of surveillance of hospital operations, nosocomial and other types of related-outbreaks, and collation of data for effective decision making and resource management
• Assist CPO HOD in leading the teams assigned to CGH Operations Centre in times of disease outbreaks, to effect a coordinated hospital response to the situation
• Work with CPO Civil Emergency unit in managing the Hospital’s Emergency Preparedness Program Funding (EPPF) accorded by the Ministry of Health for Disease Outbreak-related expenditures, to ensure prudence in usage of funding
• Ensure that KPI reports to MOH are prepared and submitted in a timely manner
• Take on special projects or duties when assigned by CPO HOD, Division Head and/or Management

Requirements

• Bachelor’s Degree in Healthcare Management or any other relevant discipline
• Additional professional qualification would be advantageous e.g. Epidemiology
• Minimum 8 years of working experience in crisis planning in an acute healthcare setting, preferably in infection prevention & control, epidemiology, and / or outbreak management
• Excellent interpersonal and communication skills
• Independent worker, possess initiative to complete tasks and projects assigned