Manager, Clinical Affairs

JonDavidson; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A healthcare organization in Singapore seeks an experienced Clinical Quality Manager to oversee quality assurance and clinical services. The successful candidate will ensure the accuracy of clinical performance indicators, run various committees, and conduct audits. A bachelor's degree and experience in a hospital setting are essential, with additional preference for those with quality management experience. Strong interpersonal and statistical skills are required for this role.

Qualifications

• Experience in a hospital setting.
• Experience in Quality Management/Assurance in an acute care hospital is an advantage.
• Keen interest in developing databases and reports related to clinical QA.

Responsibilities

• Set up and run QA and clinical services committees.
• Monitor and collate data for healthcare performance indicators.
• Conduct clinical audits for various clinical work processes.
• Compile and analyze data to generate annual reports.

Skills

Strong interpersonal skills

Basic statistical skills

Experience in Quality Management/Assurance

Computer skills in Word, Excel, Access, PowerPoint

Education

Bachelor's degree

Job description

To collaborate closely with Clinical Lead of Company / Medical Affairs department to set up the Medical Affairs of Company, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities. To ensure accurate data collation and validation which includes clinical performance indicators, and timely submission to the Ministry of Health and various agencies. Additionally, to run Company's Quality Assurance (QA) and clinical services related committees.

Duties and Responsibilities

Primary Responsibilities and Duties (80%)

Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprise:
• Pharmacy, Therapeutics and Medication Safety Committee
• Credentialling and Privileging Committee
• Clinical Services, Medical Device and Procedures Committee
• Clinical Pathways Committee
• Clinical Ethics Committee

• Risk Management Committee which may comprise:
• Mortality, Morbidity and Peer Review Learning Committee
• Patient Safety Committee

For clinical performance measurement: Monitor and collate data for

• Healthcare Performance Office
• QIP indicators - hospital wide clinical quality indicators
• Other indicators

Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

Conduct JCI / ESS (or equivalent) activities.

Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

Assist in preparing budget proposal (if required)

Other Medical Affairs Activities

Prepare presentations for HO / MO orientation (if required)

Prepare papers for Medical Board, NUHS Board and MOH as and when required.

Any other assigned duties

Job Specification

Bachelors degree with experience in a hospital setting.

Experience in Quality Management/Assurance in an acute care hospital will be an added advantage.

Computer skills in Words, Excel, Access and PowerPoint.

Basic statistical skills.

Keen interest in developing databases and reports relating to clinical QA.

Strong interpersonal skills, be meticulous, self-initiated and independent.