Manager

YUANYII AGENCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant group in Singapore is seeking a Restaurant Manager to oversee daily operations and ensure exceptional customer service. The successful candidate will lead a dynamic team, manage finances, and maintain high food quality standards. Strong leadership and operational skills are essential for delivering high-quality dining experiences. This role requires a commitment to service excellence and the ability to work flexible hours.

Qualifications

• Strong leadership, communication, and team-building skills are essential.
• Solid understanding of restaurant operations and food safety.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong problem-solving and decision-making abilities are required.

Responsibilities

• Oversee daily restaurant operations to ensure quality and compliance.
• Recruit and manage restaurant staff while creating a positive work environment.
• Ensure exceptional guest service and handle complaints effectively.
• Manage budgets, sales targets, and analyze financial reports.

Skills

Leadership

Communication

Team-building

Problem-solving

Decision-making

Job description

The Restaurant Manager is responsible for overseeing daily restaurant operations, ensuring excellent customer service, managing staff, controlling costs, and driving profitability. This role requires strong leadership, operational expertise, and a passion for delivering high-quality dining experiences.

Key Responsibilities

• Operations Management
  • Oversee daily restaurant operations to ensure efficiency, quality, and compliance with company standards
  • Ensure food safety, hygiene, and health regulations are consistently followed
  • Monitor inventory, ordering, and supplier relationships to control costs and minimize waste
  • Implement and enforce operational policies and procedures
• Staff Management
  • Recruit, hire, train, schedule, and supervise restaurant staff
  • Lead by example to create a positive, productive, and customer-focused work environment
  • Conduct performance evaluations and provide coaching and disciplinary actions when necessary
  • Manage labor costs and staff productivity
• Customer Experience
  • Ensure exceptional guest service and handle customer complaints professionally and promptly
  • Maintain high standards of food quality, presentation, and service
  • Build customer loyalty through consistent service and engagement
• Financial & Administrative Duties
  • Manage budgets, sales targets, and profit margins
  • Analyze sales reports and implement strategies to increase revenue
  • Handle cash management, daily reports, and expense control
  • Coordinate promotions and local marketing initiatives

Qualifications & Skills

• Strong leadership, communication, and team-building skills
• Solid understanding of restaurant operations, food safety, and cost control
• Ability to work flexible hours, including nights, weekends, and holidays
• Strong problem-solving and decision-making abilities