Management Trainee

TUNG LOK CENTRAL RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food and beverage outlet in Singapore is seeking a customer-oriented individual to maintain the outlet's appearance and support daily operations. Ideal candidates will have excellent communication skills and a passion for customer service. Responsibilities include handling guest inquiries, ensuring sufficient supplies, and contributing to operational improvements. Weekend and holiday availability is required.

Qualifications

• Prior experience in food service or hospitality is an advantage.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Ensure sufficient supplies and stocks for daily operations.
• Support daily restaurant operations to ensure smooth service.
• Contribute ideas to improve operational efficiency and customer service.

Skills

Excellent customer service skills

Communication skills

Friendly attitude

Team-oriented mindset

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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