Management Executive

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A management services company in Singapore is seeking a dedicated individual to provide quality management and administrative support. The role involves overseeing daily operations, coaching colleagues, and assisting with strategic planning. The ideal candidate should possess a Bachelor’s degree and exhibit strong communication skills while being customer-oriented. This position offers an opportunity for professional growth in a vibrant environment.

Qualifications

• Bachelor’s Degree in any field is required.
• Strong verbal and written communication skills are necessary.
• Customer-oriented attitude or passion for serving customers is essential.

Responsibilities

• Provide quality management and administrative support.
• Oversee efficient day-to-day operations of the branch.
• Coach and develop colleagues to maintain standards.
• Assist in the development of strategic plans.
• Manage customer complaints and ensure satisfaction.

Skills

Verbal communication

Written communication

Customer orientation

Education

Bachelor's Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus