Luxury Bridal CRM & Client Services Specialist

LUXURY CAREERS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury bridal boutique in Singapore is seeking a Client Services and CRM Executive to handle client interactions and maintain CRM records. The ideal candidate will have a bachelor's degree and 2 years of experience, ideally in luxury retail or client services. Responsibilities include managing inquiries, scheduling appointments, and supporting the administrative tasks. This is a full-time role, requiring excellent communication skills and proficiency in Microsoft Excel.

Qualifications

• Min 2 years of experience in luxury retail, bridal, or client services is a plus.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to manage multiple tasks efficiently.

Responsibilities

• Handle client inquiries via phone, email, and in-person.
• Schedule and manage client appointments.
• Maintain CRM system accuracy and update client profiles.

Skills

Client communication

Organizational skills

Detail-oriented

Client-focused mindset

Proficiency in Microsoft Excel

Education

Bachelor’s degree in Business, Hospitality, Marketing, or a related field

Tools

Zoho CRM

Airtable

Job description

A luxury bridal boutique in Singapore is seeking a Client Services and CRM Executive to handle client interactions and maintain CRM records. The ideal candidate will have a bachelor's degree and 2 years of experience, ideally in luxury retail or client services. Responsibilities include managing inquiries, scheduling appointments, and supporting the administrative tasks. This is a full-time role, requiring excellent communication skills and proficiency in Microsoft Excel.