Loan Administrator (Automotive)

Volt Auto Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading electric vehicle dealer in Singapore is looking for a Loan Administrator. You will manage loan submissions and work with financial institutions to help customers finance electric vehicles. The ideal candidate should have customer service experience in the automotive sector and be familiar with LTA processes. The role involves handling loan agreements, managing the COE bidding process, and ensuring compliance with regulatory requirements in a dynamic environment.

Qualifications

• Prior experience as a customer service advisor in the automotive industry is preferred.
• Familiarity with LTA vehicle registration processes.
• Understanding of the complete COE bidding cycle.

Responsibilities

• Manage loan submissions and coordinate with financial institutions.
• Handle loan agreements and ensure accurate record‑keeping.
• Manage the Certificate of Entitlement (COE) bidding process.

Skills

Customer service experience

Knowledge of LTA processes

COE bidding understanding

Proficient in CRM systems

Microsoft Office skills

Job description

Company Overview:

Volt Auto is Singapore’s exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.

Position Overview:

Reporting to the Head of Human Resource & Administration, the Loan Administrator will be responsible for managing loan submissions and working closely with financial institutions to help customers finance their electric vehicles.

Key Responsibilities:

• Manage loan submissions and coordinate with financial institutions to support customers in financing their vehicle purchases.
• Handle loan agreements, disbursement documents, and other related paperwork, ensuring accurate filing and proper record‑keeping.
• Handle car registration processes with the Land Transport Authority (LTA) and ensure compliance with all regulatory requirements.
• Manage the Certificate of Entitlement (COE) bidding process.
• Provide support and motivation to front‑line staff, promoting teamwork and a positive work environment.
• Perform any ad‑hoc duties such as administrative tasks, customer follow‑ups, or coordination with external vendors as needed.

What Makes You the Perfect Fit:

• Prior experience as a customer service advisor in the automotive industry is preferred.
• Familiarity with LTA vehicle registration processes and loan submission procedures is an advantage.
• Understanding of the complete COE bidding cycle.
• Proficient in CRM systems and Microsoft Office.
• Self‑motivated, goal‑oriented and able to work independently.
• Meticulous with a strong sense of responsibility and attention to detail.