Learning & Operations Director - Programs & Vendor Management

Excelpoint Systems (India) Pvt Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking a Learning & Operation Senior Executive to manage various training and operational functions. The ideal candidate will possess strong communication skills, a passion for innovation, and the ability to multi-task effectively. This role involves liaising with trainers, managing course logistics, and overseeing client servicing to ensure optimum customer experience. The position demands a detail-oriented professional who is resourceful and can work collaboratively across departments, driving the success of the organization's educational offerings.

Qualifications

• Knowledge of instructional methodologies and learning evaluation models.
• Strong communicator, builds trusted relationships in learning environments.
• Creative and analytical with a drive for innovation.
• Detail-oriented with excellent critical thinking skills.
• Ability to handle multiple projects in different environments.

Responsibilities

• Liaise with trainers on administrative matters.
• Manage logistics and resource arrangements.
• Process withdrawals and refunds for students.
• Drive cross-functional collaboration for product development.
• Oversee client servicing and manage vendor performance.
• Assist in SSG ATO application and accreditation processes.

Skills

Instructional methodologies knowledge

Communication skills

Multi-tasking

Innovation drive

Planning and organizing

Critical thinking

Resourcefulness

Job description

A leading tech solutions provider in Singapore is seeking a Learning & Operation Senior Executive to manage various training and operational functions. The ideal candidate will possess strong communication skills, a passion for innovation, and the ability to multi-task effectively. This role involves liaising with trainers, managing course logistics, and overseeing client servicing to ensure optimum customer experience. The position demands a detail-oriented professional who is resourceful and can work collaboratively across departments, driving the success of the organization's educational offerings.