Junior Sales Support Executive

Watchdata Technologies Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a Junior Sales Support Executive to assist with APAC sales operations. The role involves processing customer orders, preparing sales documentation, and ensuring efficient coordination with various teams for excellent customer service. Ideal candidates will have a diploma or degree in relevant fields, 1-2 years of experience in similar roles, and strong MS Office skills. Proficiency in English is a must, while knowledge of Mandarin/Chinese is a plus. Join us for a great working environment and benefits.

Benefits

Health insurance

Paid time off

Team-building activities

Qualifications

• 1-2 years of experience in sales support, order management, customer service.
• Proficiency in English is required; Mandarin/Chinese proficiency is a strong advantage.

Responsibilities

• Process customer purchase orders accurately.
• Prepare and verify sales documents including quotations and contracts.
• Track orders and follow up on delivery status.
• Act as a key point of contact for customer inquiries.
• Support end-to-end shipping arrangements.

Skills

Attention to detail

Organisational skills

Communication skills

MS Office proficiency

SAP/ERP systems experience

Ability to multitask

Education

Diploma or Bachelor's degree in Business Administration, Supply Chain, Logistics

Tools

SAP

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

About the Role

We are looking for a detail-oriented and customer-focused Junior Sales Support Executive to support our APAC sales operations. This role plays a critical part in ensuring smooth order processing, effective coordination with internal and external stakeholders, and high service standards for our customers.

You will work closely with Sales, Logistics, Finance, and regional teams to ensure accurate documentation, timely delivery, and excellent customer experience.

Key ResponsibilitiesOrder & Sales Support

• Process customer purchase orders accurately and promptly

• Prepare and verify sales documents including quotations, contracts, invoices, and shipping documents

• Ensure SAP orders are created accurately and on time

• Track orders and follow up on delivery status

Customer & Stakeholder Coordination

• Act as a key point of contact for customer inquiries related to orders, delivery, and documentation

• Coordinate with internal teams (Sales, Logistics, Finance) and external partners to resolve issues efficiently

• Provide timely updates to customers and internal stakeholders

Logistics & Documentation

• Support end-to-end shipping arrangements and ensure compliance with export/import requirements

• Ensure accuracy and completeness of all documentation

• Support customs clearance and delivery coordination where required

Process Improvement

• Identify opportunities to improve efficiency, accuracy, and turnaround time

• Support process optimisation and standardisation across APAC sales operations

Job RequirementsEducation & Qualifications

• Diploma or Bachelor’s degree in Business Administration, Supply Chain, Logistics, or related fields

Experience

• 1-2 years of experience in sales support, order management, customer service, or related roles

• Experience working in a regional or APAC environment is an advantage

Skills & Competencies

• Strong attention to detail and organisational skills

• Good communication and coordination skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Experience with SAP or ERP systems is highly preferred

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Language

• Proficiency in English is required

• Mandarin/Chinese proficiency is a strong advantage (to liaise with regional stakeholders)

What we offer

At Watchdata Technologies Pte Ltd, we are committed to providing our employees with a supportive and enriching work environment. We offer a range of benefits, including health insurance, paid time off, and team-building activities.

About us

Watchdata Technologies Pte Ltd is a leading provider of innovative technology solutions in the financial services and telecommunications sectors. With a strong focus on innovation and customer satisfaction, we are dedicated to helping our clients achieve their business goals. Our talented and diverse team of professionals work collaboratively to deliver exceptional results, and we are proud to be an employer of choice in the industry.

Apply now for this exciting opportunity to join our team!