IT 行政人员

The Singapore Buddhist Lodge; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An IT support organization in Singapore is seeking a qualified individual to provide technical support for events and assist users with various IT applications. The ideal candidate should have a Diploma or Degree in Information Technology, with at least 3 years of relevant experience. Exceptional problem-solving skills, strong understanding of IT systems, and excellent communication abilities are essential. Flexibility to work after hours and on weekends is preferred, along with a readiness to start immediately.

Qualifications

• At least 3 years of related working experience.
• Ability to quickly identify and resolve technical issues.
• Excellent verbal and written communication skills.

Responsibilities

• Set up and provide technical support for events, including AV systems.
• Provide support for various business applications and troubleshoot issues.
• Assist users with technical issues and maintain hardware and software.
• Oversee tracking and lifecycle management of IT assets.
• Coordinate event setup and ensure a smooth experience.

Skills

IT hardware and software understanding

Networking

Problem-solving

Communication

Event Coordination

Customer Service

Flexibility

Education

Diploma or Degree in Information Technology

Job description

职责 Responsibilities

• IT Support for Events

  Set up and provide technical support for events, including AV systems, live streaming, projectors, sound systems, and computer hardware, as well as troubleshooting issues that may arise.

• Application Support

  Providing support for various business applications, including troubleshooting, problem resolution, and providing guidance to users.

• IT Support for Users

  Assisting users with technical issues, installing and maintaining hardware and software, and providing training on application usage.

• Control and Managed IT Inventory

  Oversee the tracking, allocation, and lifecycle management of all IT assets, including audio-visual (AV) equipment, computing devices, and peripheral hardware. Ensure accurate documentation, timely updates, and compliance with asset management policies.

• Event Coordination

  Coordinating event setup, managing registration, and ensuring a smooth event experience.

• Problem-solving

  Quickly resolving issues that may arise during events or application usage.

• Communication

  Communicating with users, IT teams, and external vendors to resolve issues and ensure smooth operation.

• Documentation

  Maintaining accurate records of support requests, resolutions, and event details.

• Continuous Improvement

  Identifying areas for improvement in IT support processes and event organization.

• Perform all other duties assigned by the management

入职要求 Entry Requirements

• Diploma or Degree in Information Technology or equivalent
• At least 3 years of related working experience
• Technical Skills

  Strong understanding of IT hardware and software, networking, and operating systems.

• Problem-solving

  Ability to quickly identify and resolve technical issues.

• Communication Skills

  Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

• Event Coordination

  Experience in event planning, logistics, and on-site support.

• Customer Service

  Ability to provide excellent customer service and build positive relationships with users.

• Flexibility

  Willingness to work after-hours, on weekends and public holidays to support events.

• Able to commence work immediately is preferred