IT Specialist - Singapore

Metabit; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an IT Support Specialist to manage office IT infrastructure and ensure stable performance of networks and systems. The ideal candidate will have a Bachelor's degree and at least 3 years of IT support experience, with strong communication skills in English and Mandarin. This role involves troubleshooting, managing cloud resources, and supporting compliance initiatives.

Qualifications

• Minimum 3 years of experience in IT support or system operations.
• Familiar with common office network architectures and cloud infrastructure management.
• CCNA or cloud platform certification preferred.

Responsibilities

• Provide IT support and operations for the Singapore office.
• Manage office IT infrastructure for network, security, and conferencing systems.
• Drive local information security and compliance initiatives.

Skills

IT support

Network management

Cloud operations

Technical troubleshooting

SaaS support

Scripting/automation

Communication in English

Communication in Mandarin

Education

Bachelor's degree in Computer Science or Information Technology

Job description

Responsibilities

• Provide IT support and operations for the Singapore office, ensuring stable performance of networks, devices, and IT systems.
• Manage office IT infrastructure to maintain high availability of network, security, conferencing, and printing systems.
• Deliver efficient IT support by troubleshooting and resolving technical issues; coordinate with external vendors when necessary.
• Drive local information security and compliance initiatives in alignment with corporate standards and policies.
• Support cloud resource operations (AWS, GCP, Alibaba Cloud), collaborate with regional IT teams, and participate in cross-regional IT project implementation.
• Assist in the operation and management of global SaaS applications, and provide IT support to other international offices when needed.

Requirements

• Singapore Citizen or Permanent Resident (PR) are preferred.
• Bachelor’s degree or above, preferably in Computer Science or Information Technology.
• Minimum 3 years of experience in IT support or system operations; experience in a multinational environment preferred.
• Familiar with common office network architectures, SaaS platforms, and cloud infrastructure management, CCNA certification or cloud platform certification is preferred.
• Strong communication skills in both English and Mandarin; able to collaborate effectively with regional IT teams and external vendors.
• Strong user service mindset, proactive and responsible, capable of working independently.
• Experience with scripting or automation tools (e.g., PowerShell, Python) is a plus.