IT Manager

Paradigm; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative cloud-native company is seeking a Senior IT Engineer to enhance its IT infrastructure. In this pivotal role, you will oversee networking, device support, and cloud operations, ensuring seamless connectivity and security. You will implement automation workflows to optimize IT processes and collaborate with cross-functional teams to drive operational excellence. This is a fantastic opportunity to work in a fast-paced environment where your contributions will directly impact the company's mission to deliver cutting-edge technology solutions. Join us to shape the future of digital asset management!

Qualifications

• 5+ years in IT engineering with a focus on networking and endpoint management.
• Strong experience in cloud operations and automation for SaaS environments.

Responsibilities

• Configure and troubleshoot network environments for secure connectivity.
• Administer Mac and Linux devices focusing on security and compliance.
• Design automation workflows to enhance IT operations efficiency.

Skills

Networking

Endpoint Management

Cloud Operations

Scripting (Python/Bash)

IT Support

Automation

Security Practices

Project Management

Tools

Google Workspace

Okta

Slack

Zoom

Jira

Confluence

Jamf

AWS

Azure

Torq

Workato

Job description

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

About Us:
We are a cloud-native, SaaS-focused company dedicated to delivering seamless, secure IT solutions to empower our team.
As part of a fast-paced, forward-thinking environment, we value innovative IT professionals who drive operational excellence and adaptability.

Role Overview:
As a Senior IT Engineer, you will be pivotal in developing and maintaining our IT infrastructure, overseeing networking, device support, cloud operations, and endpoint management for Mac and Linux environments. This role requires a proactive approach to managing technology within a cloud-first organization.

Key Responsibilities:

• Networking and Connectivity: Configure, maintain, and troubleshoot network environments to ensure reliable and secure connectivity.
• Device and Endpoint Management: Administer Mac and Linux devices with Jamf and best practices, focusing on access control, security, and compliance.
• Patch and System Management: Implement and maintain patch management strategies to secure and optimize system performance.
• Support and Troubleshooting: Provide IT support, including diagnosing and resolving complex hardware, software, and network issues.
• Automation and IT Process Optimization: Design and implement automation workflows to improve IT operations, reducing manual efforts and enhancing efficiency.
• Documentation and Process Improvement: Maintain accurate documentation for IT processes, contributing to continuous improvement initiatives for operational efficiency.
• Cross-Functional Collaboration: Collaborate with IT, InfoSec, and business teams to align on key initiatives, supporting projects and internal service delivery.

Qualifications:

• Experience: 5+ years in IT engineering, with a strong background in networking, endpoint management, and support within a SaaS or cloud-centric organization.
• SaaS Tools: Proficiency in managing and supporting critical business tools, including Google Workspace, Okta, Slack, Zoom, Jira, and Confluence.
• Endpoint Management: Proven experience with Linux endpoint management, as well as Jamf, focusing on access security, update management, and compliance with security standards.
• Networking: Strong skills in operating and troubleshooting network environments, including Wi-Fi, VPN, routing, and secure communication system maintenance.
• Cloud Knowledge: Experience with managing cloud environments, particularly AWS & Azure, including operational automation, access policies, scaling, and security.
• Scripting & Automation: Proficiency in scripting with Python or Bash for process automation, as well as experience with automation tools such as Torq and Workato.
• Security Practices: Knowledge of security standards and best practices, including permissions management, endpoint protection, and security policy implementation.
• Project & Task Management: Ability to manage and prioritize multiple IT projects simultaneously, ensuring smooth collaboration with cross-functional teams and alignment with overall organizational goals.

Join us in creating a resilient, efficient IT environment that supports our mission to deliver best-in-class technology solutions.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

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