IT Infrastructure and Operations Manager or Senior Engineer (Hong Kong / Singapore)

W-Consulting Company Ltd.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

An emerging data center platform company is seeking a seasoned IT Infrastructure and Operations Manager based in Singapore or Hong Kong. The candidate will oversee IT roadmap planning, support various Microsoft solutions, and manage IT operations, including troubleshooting and helpdesk functions. A degree in IT and 5-8 years of relevant experience are essential, along with effective communication skills.

Qualifications

• Minimum 5-8 years of hands-on experience in infrastructure solution architecture.
• Sound knowledge of LAN/WAN technologies and IP networks.
• Technical certification with ITIL, MSITP, CCNA is an added advantage.

Responsibilities

• Assist in IT roadmap and infrastructure planning.
• Develop and maintain Microsoft Enterprise Solutions.
• In charge of IT operations and helpdesk support.

Skills

Microsoft Enterprise Solutions management

LAN/WAN technologies

Remote troubleshooting

Effective communication skills

Education

Degree in Information Technology or related disciplines

Tools

Microsoft 365

Azure AD

Intune management services

IP network routing and firewalls

Job description

Overview

We are currently looking for a seasoned IT Infrastructure and Operations Manager to join our client to be based in either Hong Kong or Singapore. They are one of the emerging data center platform companies which is growing rapidly across Asia.

Responsibilities:

Responsibilities

• Assist in IT roadmap and infrastructure planning, design, architecture, engineering, and implementation
• Develop and maintain Microsoft Enterprise Solutions, such as Microsoft 365, Azure AD, Intune management services
• Support Cloud Operation and Delivery team on cloud adoption
• In charge of IT operations, including helpdesk support, troubleshooting, LAN/WAN technologies, IP network routing and firewalls
• Support IT solutions, including desktop, servers, network, and applications
• Act as a technical advisor to all departments
• Setup and deploy the company-wide standard
• Support internal users from the APAC region

Qualifications

Requirements:

• Degree holder in Information Technology or related disciplines
• Minimum 5-8 years of hands-on experience in infrastructure solution architecture, engineering, and operation
• Experience on developing and maintaining various Microsoft Enterprise Solutions such as Microsoft 365, Azure AD, Intune management
• Sound knowledge on LAN/WAN technologies, IP networks routing and firewalls
• Ability to perform remote troubleshooting and provide accurate instructions
• A hands-on person and is willing to perform helpdesk job when necessary
• Effective written and verbal communication skills in English and preferably an additional Asian language
• Technical certification with ITIL, MSITP, CCNA is an added advantage
• Candidate with less experience will be considered as the Senior Engineer position