IT Executive

Codex Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is looking for an IT Executive to manage its IT infrastructure. The role includes supporting and ensuring the smooth operation of office equipment, managing cybersecurity with vendors, and overseeing endpoint management through Microsoft Intune. The ideal candidate should have a degree in Information Technology, along with 2-3 years of hands-on experience in IT support and strong skills in networking and security management.

Qualifications

• Minimum 2–3 years of experience in IT support and infrastructure management.
• Strong knowledge of endpoint security management and server hardware.
• Good problem-solving skills and ability to work independently.

Responsibilities

• Manage and support the organization’s IT infrastructure.
• Ensure smooth operations of office laptops and server room equipment.
• Monitor LAN/WAN infrastructure and ensure stable internet connection.

Skills

Windows OS

MacOS

Networking protocols

Firewall configurations

Problem-solving skills

Education

Diploma/Degree in Information Technology or Computer Science

Tools

Microsoft M365

Intune

Job description

Job Description

The IT Executive will manage and support the organization’s IT infrastructure, ensuring the smooth operations of office laptops, server room equipment, door access systems, network connectivity, firewall security, and internet services. This role also involves collaborating with appointed vendor for endpoint management through Microsoft Intune and working closely with the SOC (Security Operations Center) vendor to maintain a strong cybersecurity posture.

Job Responsibilities

• End-User Support
• Provide technical support for endpoints and peripheral devices.
• Install, configure, and maintain operating systems and software applications.
• Troubleshoot hardware and software issues promptly.
• Coordinate with vendor on warranty support
• Endpoint Management (Intune)
• Manage device enrollment, compliance policies, and application deployment via Microsoft Intune.
• Monitor device health and ensure security baselines are applied.
• Support mobile device management (MDM) and troubleshooting.
• Server Room Management
• Monitor and maintain servers, storage devices, UPS, and backup systems.
• Ensure proper cooling, power supply, and physical security of server room equipment.
• Perform routine checks and preventive maintenance.
• Access Control Systems
• Manage and maintain door access systems and related hardware/software.
• Configure user access rights and troubleshoot access issues.
• Meeting Room & Video Conferencing Systems
• Administer and maintain meeting room booking systems.
• Ensure video conferencing platforms (MS Teams) are operational and integrated with room hardware.
• Provide support for audio-visual equipment during meetings and events.
• Network & Connectivity
• Monitor and maintain LAN/WAN infrastructure, switches, and routers.
• Ensure stable and secure internet connection for all users.
• Troubleshoot network performance issues and optimize bandwidth usage.
• Firewall & Security
• Configure and manage firewall policies to safeguard network security.
• Monitor for potential threats and implement security patches.
• Work closely with the appointed SOC vendor for incident response, threat detection, and vulnerability management.
• Security Governance
• Support the implementation of IT security policies and procedures.
• Ensure compliance with organizational security standards and regulatory requirements.
• Seek approval from CISO/GISO for security-related changes and implementations
• Asset Management
• Manage all IT assets inventory.
• Ensure proper tagging and documentation.
• Track asset lifecycle including warranties.
• Coordinate with vendors for timely procurement, warranty support, and secure disposal of retired assets.
• Documentation & Reporting
• Maintain proper up-to-date records of IT assets, configurations, and incidents.
• Prepare regular reports on system performance and security status.

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.
• Minimum 2–3 years of experience in IT support and infrastructure management.
• Strong knowledge of Windows OS/MacOS, networking protocols, and firewall configurations.
• Experience with Microsoft M365, Intune and endpoint security management.
• Familiarity with server hardware, virtualization, and backup solutions.
• Good problem-solving skills and ability to work independently.