IT Business Analyst

JonDavidson Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company based in Singapore is seeking an IT Business Analyst to provide professional support for applications and ensure effective project management. The ideal candidate will have 3-8 years of relevant experience, exceptional project management skills, and proficiency in tools such as SAP and SharePoint. You will be responsible for maintaining project standards, collaborating with stakeholders, and driving process improvements. A commitment to team success and strong analytical abilities are essential for this role.

Qualifications

• 3-8 years relevant working experience as an IT Business Analyst.
• Experience in leading and managing IT projects.
• Strong understanding of system integration e.g. EDI, Middleware, FTP.

Responsibilities

• Support for project management include resource coordination and documentation.
• Monitor projects against time, budget, and quality standards.
• Assist in managing communication with stakeholders.

Skills

Relationship-building

Project management

Presentation skills

Writing skills

Communication

Analytic skills

SAP knowledge

Education

Diploma or Degree in IT, Computer Science, or related field

Tools

SAP

JDE

BI systems

SharePoint

Job description

Job Description

Provide consistent and professional support for the applications running at GA by collaborating with country BPs & Technical SME (global partner / local vendor).

Assist in shaping the business requirements to solid business case and turning into the project to execution and closing documentation.

Support for project management include resource coordination, documentation, testing, go live preparation.

Troubleshoot and resolve escalated application related problems.

Work closely with the manager to work out the migration plan for country local applications and put into execution.

The candidate in addition is to assist or support technology/infrastructure operation related work.

Essential Duties and Responsibilities

• Responsible for maintenance of the standards of project management and processes.
• Support the successful delivery of programs through effective facilitation, tracking and reporting.
• Assist project managers and teams on the best use of project management disciplines and approaches
• Monitoring projects against time, budget, and quality standards.
• Business case preparation and support to go through the review process.
• Change management for the global rollout project / modification.
• Application operational support to maintain the stability.
• Support for trouble shoot for the critical incident.
• Assist in managing the communication with stakeholders.
• Collaborate with country BPs improve the reliability of the local application and support to work out the migration plan and assist to align with corporate IT.

• Supports Region IT Manager on task as per assign. Provide regular updates to reporting manager on status of assignments and arising matters

Required Skills, Experience and Education

• Strong relationship-building skills
• Excellent Project management skillset
• Strong presentation capabilities and facilitating skill
• Highly accountable and dependable
• Well-honed writing skills, tactful verbal/interpersonal communication abilities
• A good team player and passionate to see task to completion
• Ability to work under pressure of meeting deadlines under a fast-growing workplace
• Matrix management skill, including working with ambiguity and across organization boundaries
• Experience working in a team-oriented, collaborative environment with peers from oversea (prefer)
• Committed, structured and delivery-focused approach
• Possess a broad knowledge of most technical and business process and use them to effectively coordinate team members and external resources. (prefer)
• Excellent analytic, interpersonal and communication skills to influence and engage colleagues, along with a broad understanding of the businesses they support
• Good knowledge of SAP, JDE, BI systems and SharePoint and other technology platform for various integration function
• Experience working with external partners such as customers, and vendors in process improvement projects
• Ability to initiate ideas and articulate technical solutions to non-technical stakeholders

Qualification

• Diploma or Degree in information technology, computer science or a related field with at least 3-8 years relevant working experience as an IT Business Analyst.
• Experience in leading and managing IT projects
• Strong understanding of system integration e.g. EDI, Middleware, FTP...
• Preferably with experience managing projects in Order Management, Supply Chain.