IT Admin

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable technology firm in Singapore is seeking a service coordinator to manage inventory control and coordinate schedules for IT Engineers. The role includes handling customer inquiries and maintaining accurate records for billing purposes. Ideal candidates have a diploma in IT or a related field, 1-2 years of experience, and strong communication skills. Benefits include annual leave and medical coverage, with a 5-day work week from Mon to Fri.

Benefits

Annual Leave

Medical Benefits

Staff Insurance

Qualifications

• 1-2 years of working experience in a related field preferred.
• Strong phone presence and interpersonal skills are essential.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Maintain service items inventory control and order parts.
• Coordinate IT Engineers schedules for various projects.
• Handle incoming calls and enquiries from corporate customers.

Skills

Good communication skills

Customer service oriented

Proficient in MS Office

Education

Minimum Diploma or Certificate in IT/Computer or related studies

Job description

Job Description

• Maintain service items inventory control and order parts.
• Preparation and coordination IT Engineers schedules for on-site/outsource/inhouse projects & backfills purpose on daily basis.
• Liaising with Sales Dept & IT Dept closely on after sales matters.
• Handle incoming calls and enquiries from corporate customers.
• Answer email correspondence in a prompt and efficient manner.
• Maintain proper records for billing purposes.
• Maintain neat and timely update on the service form inputs to our system.
• Preferably with IT knowledge.
• Any ad hoc requirements by the Manager.

Requirements

• Minimum Diploma or Certificate in IT/Computer or related studies.
• Preferably with at least 1-2 Years of working experience in the related field.
• Good communication skills and able to work independently.
• Comfortable with dynamic and fast-paced environment.
• Strong phone presence, interpersonal & customer service oriented.
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users.
• Proficient in MS Office.

Others

• 5-day work week from Mon to Fri 9AM to 6:30PM
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance