IT Admin

NCS PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading ICT services provider in Singapore is seeking an IT administrative support professional. The role involves maintaining IT asset records, managing end-user assets, and assisting with account requests. The ideal candidate has 2 years of relevant experience and is proficient in MS Excel. Strong attention to detail and good communication skills are essential. Join us to embody values of Excellence, Integrity, and Unity in a dynamic environment.

Qualifications

• 2 years of relevant experience.
• Ability to follow strict instructions in asset movement recording.

Responsibilities

• Update ITSM records for IT assets movements and service requests status.
• Assist in accounts creation and deletion requests in ITSM.
• Manage the end users' IT assets pool.

Skills

Familiar with MS Excel (VLOOKUP, sorting, data merging, pivot tables)

Meticulous

Good written and verbal communication

Job description

Overview

NCS is a leading information and communications technology (ICT) and communications engineering (CE) services provider across the Asia-Pacific region. Headquartered in Singapore, we are a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business values for our customers. We deliver end-to-end ICT solutions to help governments and enterprises realize business values through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerize the civil service sector and integrate IT into its public services.

Role overview

This position provides IT administrative support for the first point of contact for users, assisting to raise and track requests when requested.

Responsibilities

• Update ITSM records for IT assets movements and service requests status
• Assist to raise accounts creation / deletion requests in ITSM
• Manage the end users IT assets pool
• Raise requests in ITSM for all assets movements and accounts creation
• Ensure all end users IT assets movements are tracked and records in CMDB are kept up to date
• Raise IT assets requests in ITSM for new hires and resignations
• Ensure all IT assets movements are tracked and kept up to date
• Conduct daily check-in/check-out count of IT assets in the IT Store
• Assist in IT assets stock take yearly
• Update ITSM records for IT assets movements and service requests status
• Assist to raise accounts creation / deletion requests in ITSM

Requirements

• 2 years of relevant experience
• Must be familiar with MS Excel; able to use features such as VLOOKUP, sorting, data merging and pivot tables
• Meticulous and able to follow strict instructions in assets movement recording
• Good written and verbal communication

Values

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.