IP Network Engineer (Wireless)

MTS SYSTEMS ENGINEERING PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A technology solutions provider is looking for a network engineer in Singapore. The role includes managing network incidents escalations, troubleshooting network problems, and working with support teams. Candidates should have a diploma or Bachelor's degree in engineering or computer science and experience in routing and switching. Strong analytical skills and the ability to work under pressure are essential. This position provides an opportunity to develop key technical skills in a challenging environment.

Qualifications

• In-depth understanding of networking concepts like Routing, Switching, WLAN/LAN/WAN.
• Hands-on experience in basic troubleshooting of network problems.
• Logical thinking and problem analysis skills to resolve complex network issues.

Responsibilities

• Manage network incidents escalations and security incident response.
• Work with infra tower teams for troubleshooting and identifying root causes.
• Perform preventive maintenance and provide reports on checks and follow-up actions.

Skills

Troubleshooting complex network problems

Good communication skills

Ability to work under pressure

Education

Diploma or Bachelor's degree in engineering or computer science

Tools

Routers

Switches

Job description

Job Description

• Management of network incidents escalations from L1/L2, incident and problem and security incident response.
• Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.
• Responsible to work with the respective network vendors’ support teams for the troubleshooting, identification and resolution of network problems.
• Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.
• Attend to conference calls with other support teams for problem identification and resolutions.
• Must have good communication skills and able to work independently.
• Must adhere to process and policies of the Customer.
• Change process management of both Customer and Huawei alignment.
• Day to day configuration as required by the customer on Huawei Devices.
• Perform insight on the customer network.
• Perform preventive maintenance, able to monitor each task and to provide report to customer on preventive maintenance checks and each issue follow up action.
• Able to maintain relationship with customer and to advise what technical issues that they might be facing.
• Able to work as a team with all TD's to provide a resolution on technical problem that they might be facing.
• Able to work under pressure and with minimal supervision.

Qualification and Necessary Skillset

• Diploma or Bachelor's degree in engineering or computer science
• In-depth understanding of the networking concepts - Routing, Switching, WLAN/LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc.
• Hands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.
• Advanced hands-on experience on troubleshooting complex network problems.
• Logical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution.
• Knowledge of advanced network technologies like VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SDWAN etc will be added advantage
• Understand of wireless network technology and willingless to learn