Insurance Policy Customer Care Call Centre (Non Sales) Up to $4000 per month

Cornerstone Global Partners; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Executive to ensure timely responses to claim inquiries and maintain compliance awareness. The ideal candidate is passionate about customer service, possesses excellent communication skills, and holds a diploma or degree. The position offers a competitive salary of $3,500 to $4,000 per month along with benefits like annual leave and medical allowance.

Benefits

Competitive salary

14 days of annual leave

Medical allowance

Completion bonus

Opportunities for career growth

Qualifications

• Strong interpersonal and communication skills required.
• Relevant experience preferred for diploma/degree holders.
• Willingness to work overtime when required.

Responsibilities

• Respond to claim enquiries and requests promptly.
• Ensure timely communication with policyholders.
• Maintain awareness of industry compliance trends.
• Mitigate business and regulatory compliance risks.

Skills

Excellent communication skills

Interpersonal skills

Customer service passion

Willingness to work overtime

Education

Diploma/degree holders

Job description

Insurance Policy Customer Care Call Centre (Non Sales) Up to $4000 per month

Are you a people person with excellent communication skills? Join our team as a Customer Service Executive and be the voice that makes a difference!

What You’ll Do:

• Ensure claim enquiries and requests received through calls are responded to within the expected turnaround time.
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered.
• Undertake other projects or ad-hoc assignments/tasks delegated by the Unit Head.
• Take accountability for considering business and regulatory compliance risks and take appropriate steps to mitigate them.
• Maintain awareness of industry trends on regulatory compliance, emerging threats, and appropriate steps to mitigate risks.

What We’re Looking For:

• Passionate about customer service.
• Diploma/degree holders with relevant experience preferred.
• Strong interpersonal and communication skills.
• Willingness to work overtime when required.

What’s in It for You?

• Competitive salary: $3,500 to $4,000 per month (based on experience).
• 14 days of annual leave.
• Medical allowance.
• Completion bonus of one month’s salary.
• Opportunities for career growth and advancement within the company.

Send your resume to Edward at ***********@cornerstoneglobalpartners.com.

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