INFORMATION TECHNOLOGY MANAGER

HORIZON COMPUTER MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

A technology solutions provider in Singapore is seeking an experienced IT Manager to develop and implement IT strategies aligned with business goals. The ideal candidate will lead IT teams covering infrastructure, applications, and service desk operations while ensuring system availability and security. Required qualifications include a Bachelor's degree in a relevant field, substantial experience in IT operations, and proven leadership skills. This role offers opportunities for driving digital transformation initiatives.

Qualifications

• Bachelor’s degree in a relevant field required.
• Master’s degree is an advantage.
• 8–12 years of experience in IT operations or application management required.
• 3–5 years in a managerial role needed.

Responsibilities

• Develop and implement IT strategy aligned with business goals.
• Lead and manage IT teams and operations.
• Ensure cybersecurity and data protection compliance.
• Prepare management reports and IT performance dashboards.

Skills

IT infrastructure

Enterprise applications

Cloud platforms (AWS, Azure, GCP)

IT security

ITIL-based service management

Budget management

Project management methodologies (Agile, Waterfall, PRINCE2)

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

Master’s degree (MBA / MIS)

Job description

Key Responsibilities

• Develop and implement IT strategy, policies, and governance aligned with business goals.

• Lead and manage IT teams covering infrastructure, applications, service desk, and vendors.

• Oversee IT operations, ensuring system availability, performance, and security.

• Manage enterprise infrastructure including servers, networks, cloud platforms, and end-user computing.

• Oversee application lifecycle management, upgrades, integrations, and support.

• Ensure cybersecurity, data protection, and compliance with regulatory and organizational standards.

• Manage IT budgets, procurement, licensing, and vendor contracts.

• Establish and enforce IT service management processes (Incident, Change, Problem, Release).

• Drive digital transformation, automation, and technology modernization initiatives.

• Act as escalation point for critical incidents and major service disruptions.

• Prepare management reports, KPIs, and IT performance dashboards.

Required Skills & Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.

• Master’s degree (MBA / MIS) is an advantage.

Experience

• 8–12 years of progressive experience in IT operations, infrastructure, or application management.

• At least 3–5 years in a managerial or leadership role.

Technical & Managerial Skills

• Strong knowledge of IT infrastructure (servers, networks, virtualization, storage, cloud).

• Good understanding of enterprise applications, integrations, and databases.

• Experience managing cloud platforms (AWS, Azure, or GCP).

• Strong knowledge of IT security, risk management, and compliance.

• Experience with ITIL-based service management and SLA governance.

• Proven vendor, contract, and budget management experience.

• Familiarity with project management methodologies (Agile, Waterfall, PRINCE2).