Housekeeping Supervisor: Guest Experience & Operations

VILLAGE HOTEL KATONG; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore is seeking a Housekeeping Supervisor to oversee housekeeping operations. The role involves supervising Room Attendants, conducting inspections, and addressing guest requests to ensure exceptional service. Candidates should have a Diploma or Degree in Hospitality and a minimum of 3-4 years of housekeeping experience, including supervisory duties. This position emphasizes leadership, attention to detail, and a service-oriented attitude, making it crucial for maintaining high operational standards.

Qualifications

• Minimum Diploma or Degree in Hospitality, Tourism, or related field.
• At least 3–4 years of housekeeping experience, including 1–2 years in a supervisory role.
• Proficient in housekeeping management systems and familiar with scheduling and inventory procedures.

Responsibilities

• Supervise Room Attendants to ensure high cleanliness standards.
• Conduct regular inspections and liaise with Engineering for maintenance.
• Handle guest requests and feedback to achieve service excellence.

Skills

Strong leadership

Team coordination

Attention to detail

Service-oriented

Education

Diploma or Degree in Hospitality, Tourism, or related field

Tools

Housekeeping management systems

Scheduling procedures

Inventory management

Job description

A leading hotel in Singapore is seeking a Housekeeping Supervisor to oversee housekeeping operations. The role involves supervising Room Attendants, conducting inspections, and addressing guest requests to ensure exceptional service. Candidates should have a Diploma or Degree in Hospitality and a minimum of 3-4 years of housekeeping experience, including supervisory duties. This position emphasizes leadership, attention to detail, and a service-oriented attitude, making it crucial for maintaining high operational standards.