Housekeeping Supervisor

Capella Hotel Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel in Singapore seeks a Housekeeping Supervisor to oversee the housekeeping department. The role involves planning resources, allocating tasks, managing team performance, and ensuring high cleanliness standards are maintained for guest satisfaction. Candidates should have a minimum of 3 years of experience in housekeeping, strong communication skills, and the ability to work well under pressure.

Qualifications

• Minimum 3 years experience in Housekeeping.
• Knowledge of proper cleaning techniques and requirements.
• Use of equipment and chemical handling.

Responsibilities

• Organise and supervise day-to-day housekeeping operations.
• Inspect rooms for cleanliness and readiness for guests.
• Conduct training for new team members.

Skills

Strong communication skills

Problem-solving skills

Ability to work under pressure

Education

Minimum School qualifications

Job description

Position Overview

The Housekeeping Supervisor organises and supervises the day-to-day housekeeping operations to ensure rooms are well-maintained for the comfort of guests. The individual plans resources, allocates work assignments, supervises cleaning activities, inspects rooms and monitors the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.

The Role

Housekeeping operations

• Plan resources and allocate work assignments to team members

• Organise work activities for shift commencement and completion

• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards

• Inspect rooms for cleanliness and readiness for arrival guests in accordance with organisational standards

• Inspect housekeeping carts and service pantries to ensure cleanliness and sufficient stock levels

• Report and follow through with all cleaning and defect rectification

• Monitor turnover of rooms to ensure housekeeping efficiency

• Coordinate the maintenance of rooms and housekeeping equipment

• Maintain inventory of housekeeping supplies and equipment

• Prepare for VIP arrivals and ensure rooms are set up according to their preferences

• Purchase, maintain and manage housekeeping supplies and inventory

Managing teams

• Support departmental targets and objectives

• Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health

• Conduct training for new team members

• Provide coaching and feedback to improve team performance

Talent Profile

1. Minimum School qualifications

2. Minimum 3 years experience in Housekeeping

3. Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling

4. Strong communication and problem-solving skills.

5. Works well under pressure in a fast-paced environment.