Hot Room Attendant/Server and Supervisor

House; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Spa retailer in Singapore is seeking a dedicated Hot Room Attendant/Server and Supervisor to ensure the cleanliness of Spa rooms and deliver exceptional customer service. The ideal candidate should have a strong attention to detail, excellent customer service skills, and be fluent in English and Mandarin. This full-time position offers competitive salaries and opportunities for career advancement.

Benefits

Generous employee discounts

Opportunities for ongoing training

Collaborative company culture

Other statutory benefits

Qualifications

• Previous experience in a similar housekeeping or hospitality role.
• Excellent customer service skills and ability to handle guest inquiries effectively.
• Good physical stamina and ability to stand for long periods.

Responsibilities

• Thoroughly clean and maintain Spa rooms to the highest standards.
• Restock and replenish room amenities and supplies.
• Respond promptly to guest requests and address any issues or concerns.
• Assist with the supervision and training of the housekeeping team.

Skills

Attention to detail

Customer service skills

Teamwork

Fluency in English

Fluency in Mandarin

Job description

Hot Room Attendant/Server and Supervisor

This is a full-time role as a Hot Room Attendant/Server and Supervisor at HOUSE + PTE LTD' based in the Jurong Gateway West Region. In this role, you will be responsible for ensuring the cleanliness and maintenance of our Spa rooms and providing exceptional customer service to our guests.

What you’ll be doing

• Thoroughly clean and maintain Spa rooms to the highest standards
• Restock and replenish room amenities and supplies
• Respond promptly to guest requests and address any issues or concerns
• Provide courteous and professional service to all guests
• Assist with the supervision and training of the housekeeping team
• Perform other duties as assigned to support the overall operations of the Spa

What we’re looking for

• Previous experience in a similar housekeeping or hospitality role
• Strong attention to detail and commitment to maintaining high standards of cleanliness
• Excellent customer service skills and the ability to handle guest inquiries and requests effectively
• Ability to work efficiently and as part of a team
• Good physical stamina and the ability to stand for long periods
• Fluency in English and Mandarin languages would be an advantage to effectively communicate with Mandarin‑speaking clients

What we offer

At HOUSE + PTE LTD', we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive salaries, opportunities for career advancement, and a range of benefits, including:

• Generous employee discounts on our products
• Opportunities for ongoing training and development
• A collaborative and inclusive company culture
• Other statutory benefits

About us

HOUSE + PTE LTD' is a leading retailer of Spa, with a strong presence in the Jurong Gateway West Region. We pride ourselves on our commitment to quality, innovation, and exceptional customer service. Our team of dedicated professionals are passionate about creating a welcoming and enjoyable relex experience for our customers. If you are interested in this exciting opportunity, please apply now.