Guest Experience & Attractions Crew Leader

Mandai Wildlife Group; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A wildlife conservation group in Singapore is looking for team members to manage operations at their attractions. Responsibilities include day-to-day operations, guest experience management, and training part-time staff. Ideal candidates should have customer service experience, excellent communication skills, and the ability to work in a team. This role involves physical activity and a commitment to service excellence. Candidates must be able to work in shifts, including weekends and public holidays.

Qualifications

• Prior experience in customer service or attractions is advantageous.
• Service-driven with a pleasant and courteous demeanor.
• Good command of written and spoken English; proficiency in other languages is a plus.

Responsibilities

• Ensure smooth day-to-day operations including crowd management.
• Deliver excellent guest experiences and manage feedback.
• Train part-time staff and assist in event logistics.

Skills

Customer Service experience

Excellent communication skills

Team player

Physical fitness

Job description

A wildlife conservation group in Singapore is looking for team members to manage operations at their attractions. Responsibilities include day-to-day operations, guest experience management, and training part-time staff. Ideal candidates should have customer service experience, excellent communication skills, and the ability to work in a team. This role involves physical activity and a commitment to service excellence. Candidates must be able to work in shifts, including weekends and public holidays.