GP Clinic Operations Lead — Team & Care Quality

ALLIANCE HEALTHCARE GROUP LIMITED; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an experienced Clinic Supervisor/Manager to oversee daily clinic operations. The ideal candidate will manage staff, ensure quality patient care, implement policies for clinic improvement, and handle patient interactions effectively. Applicants should possess relevant certifications and have at least 3 years of experience in an outpatient GP clinic with supervisory experience. Strong interpersonal skills and familiarity with clinic management applications are essential for this role.

Qualifications

• 3 years' experience in outpatient GP clinic, preferably with supervisory/management experience.
• Advanced knowledge in relevant government and insurance schemes and subsidies.
• Proven ability to work flexibly with changing priorities.

Responsibilities

• Oversee day-to-day operations of the clinic.
• Support implementation of policies and procedures.
• Handle patient complaints and concerns professionally.

Skills

Team supervision

Strong interpersonal skills

Flexible work approach

Knowledge of insurance schemes

Communication skills

Education

NITEC / Higher NITEC / GCE 'N' or 'O' level

Tools

Clinic management application

Job description

A healthcare service provider in Singapore is seeking an experienced Clinic Supervisor/Manager to oversee daily clinic operations. The ideal candidate will manage staff, ensure quality patient care, implement policies for clinic improvement, and handle patient interactions effectively. Applicants should possess relevant certifications and have at least 3 years of experience in an outpatient GP clinic with supervisory experience. Strong interpersonal skills and familiarity with clinic management applications are essential for this role.