Full-time Retail Executive

Lovet (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fashion retail company in Singapore is seeking a candidate to manage day-to-day operations. Responsibilities include inventory management, cashier duties, and staff training while ensuring high standards of customer service. Ideal candidates should have 1-2 years of experience in the fashion industry and possess strong communication skills. Flexibility in work schedule is essential as the role requires adapting to a fast-paced environment and collaborating with the operations team.

Qualifications

• Minimum 1-2 years of experience in the fashion industry or a related field.
• Strong verbal and written communication skills required.
• Adaptable, flexible, and able to thrive in a changing environment.

Responsibilities

• Manage day-to-day operations including inventory and merchandising.
• Maintain store cleanliness and act as cashier.
• Supervise retail staff and ensure excellent customer service.

Skills

Inventory management

Visual merchandising

Customer service

Communication

Team leadership

Job description

Employment Type

Full-Time

Work Location

Orchard / Harbourfront

Work Schedule

4 Days Per Week (3 Weekdays + 1 Weekend)

5 Days Per Week (4 Weekdays + 1 Weekend)

Note

Work schedules will be assigned based on business needs and discussed in advance.

Operations Hours

Orchard Outlet – 4 Days Schedule: Monday–Sunday – 9:30–21:30, 10:30–22:30, 8:00–20:00 (Stock Take Period)

Orchard Outlet – 5 Days Schedule: Monday–Sunday – 13:15–22:30, 13:30–22:30

HarbourFront Outlet – 4 Days Schedule: Monday–Friday – 10:30–22:30, 8:00–20:00 (Stock Take Period); Saturday–Sunday – 9:30–21:30, 10:30–22:30

HarbourFront Outlet – 5 Days Schedule: Monday–Sunday – 13:15–22:30, 13:30–22:30

Responsibilities

• Managing day-to-day operations, including inventory management, visual merchandising, and ensuring the store is well-stocked and visually appealing to customers
• Maintain the general cleanliness of the store
• Cashier duties which include and are not limited to processing payments, exchanges, and returns
• Co-ordinate with in-house driver and operations team to replenish stocks and transfers from the main warehouse
• Weekly stock-take to ensure inventory accuracy
• Training, and supervising retail staff, setting performance expectations, and motivating the team to deliver exceptional customer service
• Ensuring excellent customer service standards are maintained, resolving customer complaints, and handling escalated issues promptly and professionally

Requirements

• Minimum 1-2 years of experience in the fashion industry or a related field/skill is preferred
• Strong verbal and written communication skills are necessary for effectively communicating with customers and staff
• Adaptable, flexible, and able to thrive in a constantly evolving environment
• Experience in the fast fashion industry and e-commerce/similar is preferred
• Ability to work independently, handle pressure, and effectively manage challenging situations