Frozen Food Operation Supervisors

CHUN LEI TRADING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A food logistics company in Singapore is seeking an Operations Coordinator to manage daily operations and oversee staff. The ideal candidate should have strong communication skills in Mandarin and English, with at least 2 years of experience in operation administrative roles. Responsibilities include supervising food safety processes, tracking inventory, and optimising operational efficiency. Proficiency in Microsoft Office is essential, and the ability to multitask in a fast-paced environment is required.

Qualifications

• Minimum 2 years of experience in operation administrative roles.
• Able to multitask and prioritise effectively in a fast-paced environment.

Responsibilities

• Coordinate and execute daily operations.
• Supervise food receiving, sorting, packaging, and shipping processes.
• Track order processing schedule and inventory demand.
• Arrange on-site staff shifts and daily work tasks.
• Assist in optimising standard operating procedures.

Skills

Strong communication skills in Mandarin

Strong communication skills in English

Proficiency in Microsoft Office

Multitasking

Prioritisation skills

Job description

Job Scope

• (1) Position overview : Responsible for the coordination and execution of daily operations, assisting the operations manager in managing core aspects such as warehousing, distributions, order processing, customer service, etc., to ensure the smooth operation of the company's business process.
• (2) Main job to responsibilities
  • (a) Daily operations execution.
  • (b) Supervise the food receiving, sorting, packaging and shipping processes to ensure compliance with food safety standards.
  • (c) Track the order processing schedule and inventory demand to ensure material supply and delivery consistency.
• (3) Team management and coordination
  • (a) Arrange on‑site staff shifts and daily work tasks to ensure reasonable allocation of manpower.
  • (b) Provide guidance and work supervision for operation, driver, and packaging front‑line personnel.
  • (c) Handle on‑site emergencies such as order errors, job delays, customer complaints, etc.
• (4) Process optimisation and execution supervision
  • (a) Assist in optimising the standard operating procedure (SOP) and improving operational efficiency.
  • (b) Follow up cold‑chain transportation specifications to ensure that the distribution process meets temperature control requirements.
  • (c) Monitor key operational indicators (shipping rate, inventory turnover rate, delivery satisfaction) and submit reports regularly.
• (5) Materials and equipment management
  • (a) Responsible for daily inspection and simple maintenance of the equipment used in production.
  • (b) Manage the usage and inventory of packaging materials, labels, cold‑chain consumables, etc.
• (6) Date recording and report summary
  • (a) Accurately fill in the shipping record, goods return and abnormal report forms.
  • (b) Assist the operations manager to organise daily, weekly and monthly operations summaries & stock court report.
  • (c) Process uniform orders and delivery documentation accurately.

Job Requirements

• (1) Strong communication skills in Mandarin and English (both spoken and written) to serve Chinese speaking clients.
• (2) Minimum 2 years above of manufacturing experience in operation administrative roles.
• (3) Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• (4) Able to multitask and prioritise effectively in a fast‑paced environment.
• (5) Assist with onboarding processing for new employees, ensuring smooth transactions.

To apply, please attach your resume and photo and email them to [e-mail].

Thank you.