Front Desk Officer

SURGE STRENGTH & RESULT PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading personal training gym in Singapore is seeking a front desk manager. This role involves greeting clients, managing inquiries, and supporting trainers. Strong communication and organization skills are essential, along with a passion for fitness. Join a supportive team and enjoy a positive work culture with competitive pay and benefits.

Benefits

Supportive, dynamic team

Opportunity to learn and grow in the fitness industry

Positive work culture with competitive pay and benefits

Qualifications

• Experience in customer service is a plus but not mandatory.
• Proficient in written and spoken English.
• Attention to detail is essential.

Responsibilities

• Greet and engage with clients and potential members.
• Handle membership inquiries, payments, and records accurately.
• Schedule appointments and assist with admin and reporting tasks.
• Follow up on billing and client success matters.
• Support the team in day-to-day operations.

Skills

Passion for fitness and wellness

Excellent communication skills

Strong organization skills

Team-oriented mindset

Job description

Overview

Location: New Bahru
Employment Type: Full-time

About Us

Surge is a leading one-on-one personal training gym in Singapore dedicated to helping clients achieve their fitness goals through a personalized and motivating approach.

Job Description

As the first point of contact for our clients, you’ll ensure a seamless and positive experience. You’ll manage the front desk, provide outstanding customer service, and support our trainers in administrative matters.

Responsibilities

• Greet and engage with clients and potential members.
• Handle membership inquiries, payments, and records accurately.
• Schedule appointments and assist with admin and reporting tasks.
• Follow up on billing and client success matters.
• Support the team in day-to-day operations.

Requirements

• Passion for fitness and wellness (experience a plus).
• Excellent communication and interpersonal skills.
• Strong organization and attention to detail.
• Proficient in written and spoken English.
• Positive attitude and team-oriented mindset.

Why Join Us

• Supportive, dynamic team.
• Opportunity to learn and grow in the fitness industry.
• Positive work culture with competitive pay and benefits.

Working Hours: 5.5 day work week (rotating shifts between 7am – 8pm)

Equal Opportunity Statement: Surge Fitness Pte. Ltd. is an equal opportunity employer and does not discriminate on the basis of age, race, gender, religion, marital status, or disability.

Ready to Join Us?
Apply now and take the first step towards a fulfilling fitness career!

Note: Only shortlisted candidates will be contacted.