Front Desk & Admin Officer — Customer Experience Champion

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A service provider in Singapore is seeking a Front Desk cum Admin Officer. The role includes greeting customers, responding to enquiries, and providing administrative support. Candidates should possess a minimum GCE ‘O’ Level, with customer service experience being advantageous. Strong interpersonal and communication skills are required, along with proficiency in Microsoft Office. This position offers Monday to Friday working hours and aims to provide excellent service to the public.

Qualifications

• Minimum GCE ‘O’ Level required.
• Prior experience in customer service support is advantageous.
• Ability to handle customer enquiries tactfully.

Responsibilities

• Maintain presence at front counter to assist customers.
• Greet and register customers; manage the queue.
• Respond to enquiries professionally and efficiently.
• Conduct operational checks and replenish collaterals.
• Provide administrative support including filing and data entry.
• Assist with videoconferencing setup for appointments.
• Teach customers about digital apps and online services.

Skills

Customer service experience

Interpersonal skills

Communication skills

Microsoft Office proficiency

Education

GCE ‘O’ Level

Job description

A service provider in Singapore is seeking a Front Desk cum Admin Officer. The role includes greeting customers, responding to enquiries, and providing administrative support. Candidates should possess a minimum GCE ‘O’ Level, with customer service experience being advantageous. Strong interpersonal and communication skills are required, along with proficiency in Microsoft Office. This position offers Monday to Friday working hours and aims to provide excellent service to the public.