Food and Beverage Captain

InterContinental® Singapore Robertson Quay; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore seeks a Captain for its restaurant to lead by example, supervise team members, and ensure exceptional dining experiences. Candidates should have at least 2 years of relevant experience, strong knowledge of Italian cuisine, and excellent interpersonal skills. The role involves managing service flow, enhancing guest experiences, and maintaining high standards of hygiene and service. A competitive salary and various benefits, including career development opportunities, are offered.

Benefits

Opportunities for career development

Comprehensive health and wellness benefits

Discounts on hotel stays and dining experiences

Qualifications

• At least 2 years of relevant experience in a full-service or lifestyle dining concept.
• Strong knowledge in Italian cuisine, wines, and service etiquette preferred.
• Meticulous attention to detail and a commitment to excellence.

Responsibilities

• Supervise and support Servers to ensure smooth service flow.
• Lead service delivery according to brand standards and Italian service traditions.
• Establish rapport with guests and respond promptly to their needs.

Skills

Interpersonal skills

Leadership qualities

Knowledge in Italian cuisine

Attention to detail

Job description

As a Captain at Publico Ristorante, you will lead by example in delivering exceptional Italian dining experiences. You will manage a service section, guide and mentor junior team members, and ensure guests receive warm, attentive and polished service at all times. You are a key player in upholding our brand standards and creating memorable moments that reflect the vibrant lifestyle and hospitality of Publico.

At InterContinental Hotels & Resorts®, we believe in inspiring incredible hospitality. With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments. Our success is driven by passionate individuals who understand hospitality inside and out. We perform at our best by fostering a culture of excellence, engagement, and well-being. We fuel innovation by embracing diverse perspectives, leading to creative solutions. And we stand out because of our unique culture, setting us apart in the industry.

As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!

YOUR DAY TO DAY

People

• Supervise and support Servers in your assigned section to ensure smooth service flow.
• Assist with onboarding and on-the-job training for new team members.
• Foster a positive team spirit and contribute to pre-shift briefings.
• Collaborate with Supervisors and Managers to ensure proper staffing and task delegation.

Financial

• Support the outlet’s upselling strategies through thoughtful recommendations.
• Ensure accurate order taking and billing, minimizing errors and wastage.
• Handle service tools and equipment responsibly to reduce breakage and costs.
• Monitor stock levels of side stations and elevate replenishment needs as required.

Guest Experience

Lead service delivery in your section according to brand standards, outlet SOPs, and Italian service traditions.

Establish rapport with guests, anticipate their needs, and respond promptly to requests or feedback.

Maintain in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions.

Ensure all tables are set, served and cleared in a timely and professional manner.

Responsible Business

• Uphold hygiene, safety, and sustainability standards in daily operations.
• Support environmentally conscious practices, such as minimizing waste and conserving resources.
• Ensure compliance with all health, safety, and licensing requirements.
• Take care of shared equipment, uniforms, and workspace as part of overall team responsibility.

WHAT WE NEED FROM YOU

• At least 2 years of relevant experience in a full-service or lifestyle dining concept standalone venue.
• Strong knowledge in Italian cuisine, wines, and service etiquette preferred.
• Strong interpersonal and communication skills, with a natural ability to engage with guests.
• Passionate about hospitality, people-focused, and a natural team player.
• Meticulous attention to detail and a commitment to excellence.
• A team player who takes pride in delivering memorable dining experiences.
• Leadership qualities with the ability to guide and coach team members on the floor.
• Professional grooming with a warm, confident presence.
• Positive attitude, approachable personality, and strong team spirit.
• Proactive, eager to learn, and able to contribute in a fast‑paced, dynamic setting.
• Able to work on shifts, weekends, and public holidays as rostered.

WHAT WE OFFER

At InterContinental® Singapore Robertson Quay, we are committed to providing a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and progression
• Comprehensive health and wellness benefits
• Discounts on hotel stays and dining experiences
• Collaborative and inclusive company culture

ABOUT US

InterContinental® Singapore Robertson Quay is a luxury hotel that combines sophisticated design, impeccable service, and a commitment to sustainability. As part of the InterContinental Hotels Group, we are dedicated to delivering exceptional experiences for our guests and creating a rewarding work environment for our employees. Join us and become a part of our dynamic team!

Apply now for this exciting Purchasing Manager opportunity at InterContinental® Singapore Robertson Quay.