Field Service Scheduler & Coordinator

UNITED PERSONNEL SERVICES; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Service Coordinator to handle customer inquiries and manage service jobs. The role requires a diploma or degree in Business Management, experience in customer service, and proficiency in Microsoft Office. Responsibilities include scheduling jobs, maintaining computer systems, and preparing service reports. The position offers a salary of up to $4200 and is located in Tuas with transport provided.

Qualifications

• Experience in customer service or service coordination required.

Responsibilities

• Handle customer enquiries, service requests and breakdown call logging.
• Schedule and assign service jobs to technicians.
• Maintain accurate updates in computer systems.
• Arrange appointments for preventive maintenance.
• Prepare service reports and send monthly invoice.
• Monitor and update customer’s maintenance contract.

Skills

Strong communication and interpersonal skills

Proficient in Microsoft Office applications

Education

Diploma/degree in Business Management or related discipline

Job description

A recruitment agency in Singapore is looking for a Service Coordinator to handle customer inquiries and manage service jobs. The role requires a diploma or degree in Business Management, experience in customer service, and proficiency in Microsoft Office. Responsibilities include scheduling jobs, maintaining computer systems, and preparing service reports. The position offers a salary of up to $4200 and is located in Tuas with transport provided.