Facilities Admin & Customer Support Coordinator

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A facility management company in Singapore is looking for an administrative professional to ensure customer service excellence and coordinate maintenance activities. The role requires a minimum of A Level or Diploma with 3 years of administrative experience, proficiency in MS Office, and good communication skills. Responsibilities include monitoring contracts, preparing reports, and liaising with technicians to ensure efficient operations. This position requires commitment to a 5.5 days work week and the ability to work independently under pressure.

Qualifications

• Minimum 3 years of administrative experience.
• Familiarity with hospital setting and/or operation support role preferred.
• Ability to perform under pressure with minimal supervision.

Responsibilities

• Monitor contracts KPI and escalate issues.
• Provide assistance and follow up with technicians for work closure.
• Prepare and submit maintenance reports and documentation.

Skills

Customer service excellence

Proficient in MS Office Suites

Good communication

Organized

Pro-active

Education

A Level or Diploma

Job description

A facility management company in Singapore is looking for an administrative professional to ensure customer service excellence and coordinate maintenance activities. The role requires a minimum of A Level or Diploma with 3 years of administrative experience, proficiency in MS Office, and good communication skills. Responsibilities include monitoring contracts, preparing reports, and liaising with technicians to ensure efficient operations. This position requires commitment to a 5.5 days work week and the ability to work independently under pressure.