F&B Manager

NEW FAMILY FOOD COURT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local food and beverage establishment in Singapore is seeking an experienced F&B Manager to oversee daily operations and manage a team. Responsibilities include procurement, customer relationship management, handling staff disputes, and maintaining inventory. The ideal candidate should have at least 3 years of experience in the F&B sector and possess strong leadership and customer service skills. This role may require occasional overtime and hands-on involvement during busy periods.

Qualifications

• At least 3 years of experience in F&B management.
• Ability to handle customer complaints and feedback.
• Skills in procurement and inventory control management.

Responsibilities

• Oversee daily operations of F&B outlets.
• Settle government documents and manpower issues.
• Design advertisements for empty food stalls.
• Prepare sales reports and set monthly sales targets.
• Train new staff on company's SOP.

Skills

Leadership skills

Customer service

Cashiering skills

Job description

Looking for F&B Manager of at least 3 years and above, deploy to F&B outlets. Daily job scope includes overseeing daily operations, procurement of goods and inventory control management. Willing to learn and pick up basic cashiering skills. Possess good service attitude to handle customers orders, be able to PR with local and foreign customers to hone customers relationship and handle their requests. Possess good leadership skills to lead a team of 10 or more staffs. May be required to do overtime from time to time, when required to.

1. Can settle all government official documents and manpower issues, which includes basic wages calculations, apply foreign workers permit, settle local staffing problems.
2. Know or willing to learn the basic of making hot beverages.
3. Has to design and put up simple advertisements for empty food stalls.
4. Has to do sales report and set sales targets for staffs on a monthly basis.
5. Teach new staffs the correct language and educate new staffs on company's SOP.
6. Ensure public lavatories are kept and maintained in order, may be required to go hands on if shortage on manpower.
7. Able to handle customers' complaints or feedback and ensure corrections are put into actions.
8. Able to handle conflicts or disputes among staffs.
9. Procurement of goods by maintaing good communication and relationship with suppliers and keep check of inventories level on a daily basis.